2016 Customer Service Award
October, 2015: For the 6th consecutive year, zChocolat has been awarded the “Customer Service Award” from the Better Business Bureau, which demonstrates the top quality and efficiency of its services year after year.
The Fifty Best Chocolate
February, 2015: zChocolat was added to the distinguished list of the “The Fifty Best Chocolate” and awarded a gold medal by the website ‘The Fifty Best‘ – an online guide to fine living - for the quality and finesse of each recipe. Discover the list of “The Fifty Best Chocolate”.
Best Chocolate Store
January, 2015: zChocolat was rated “Best Chocolate Store” by Top Consumer Reviews: “zChocolat takes chocolate gift giving to a new level. These hand-crafted, award-winning confections are created by French master chocolatiers. To add to the mystique the chocolates arrive in beautiful wooden boxes that may be personalized with customized engraving. For a chocolate gift that’s sure to impress, zChocolat should be your first stop.”
January 16, 2014: “There’s chocolate. Then there’s chocolate.” Read the article on Lifestyle Mirror.
THE WASHINGTON POST
December 10, 2013: “A Cut Above” in the Washington Post’s 2013 Holiday Gift Guide featuring our Holiday Ruby Box.
THE NEW YORK TIMES
November 30, 2013: “Best Present Idea” in the New York Time’s 2013 Holiday Gift Guide featuring our Holiday Diamond.
Customer Service Award
November 11, 2013: zChocolat has been awarded the “Customer Service Award 2013″ from the Better Business Bureau which requires an A+ rating with a complaint-free record, conformance with rigorous accreditation standards, and impeccable business practices.
LOS ANGELES TIMES
October 24, 2013: ”For the chocolate lover, spectacular zChocolat in a mahogany box.” Read the article in the Los Angeles Times.
October 5, 2013: zChocolat earned the Omyagué Award in Paris for the most innovative product.
Forbes “Best of the web”
2005 to 2011: when Forbes was running the “Best of the Web” contest for all business categories, zChocolat remained #1 for the entire period! Forbes stated: “When world champion chocolate-maker Pascal Caffet asks foodies to ‘prepare for a journey to an enchanted world,’ he isn’t kidding. The hand-crafted confections, lovingly displayed here, are all made by four award-winning French master chocolatiers. Shop for one of the 57 assortments by price or by category. Under Easter, we found offerings ranging from a box of festive foil-wrapped hazelnut and almond praline eggs, to a leather-strapped ‘book’ filled with 400 seasonal delicacies. For an extra $6.55, the site will even swath your goodies in handmade paper, clasped with a heart-shaped golden wax seal. White-glove service includes free e-mail delivery alerts within three hours of your chocolates’ arrival and a concierge who announces deliveries to lucky gift recipients with warmth and courtesy.
BEST: zChocolat wins style points for its refillable mahogany boxes
that can be custom engraved with a diamond brass plate.
WORST: Only the ballotin assortments can be handpicked.”
e-business Grand Trophy
June 23, 2000: Le Figaro, IBM, Kelkoo, and Ernst & Young joined together to organize the e-business Grand Trophy, which selects the top 10 French web merchants of the year. zChocolat was among these chosen few. They stated: “To offer the very best productions of the finest chocolate makers in France, to offer unique gifts combining sophistication and indulgence, and to guarantee customer satisfaction. This is the triple imperative of this website, entirely dedicated to the sweet pleasures of the palate. Superb boxes filled with sumptuous assortments.”
March 1, 2000: Just a few months after going online, zChocolat was awarded the prize for “Best Start-up” by the FEVAD, the Federation for Mail-Order Businesses (web retail, etc.).