OUR COVID-19 PROMISE

We deliver safely wherever you are and double the amount of chocolate on all orders at no additional cost

At zChocolat, we are people first and take the COVID-19 virus threat very seriously. We have organized the safety and well-being of our employees, their families and our customers through teleworking when possible and physical distancing, stringent hygiene and sanitation measures for our logistics team to make absolutely certain that we continue to deliver your chocolates safely to your doorstep wherever you are. We currently maintain our delivery times with occasional delays.

Because “chocolate” brings happiness to homes without a doubt and staying connected with the ones you love and those who save lives is a priority, we have decided to double the amount of chocolates on all orders placed online at no additional cost and throughout the COVID-19 international crisis, no fine print. Here is our promise:

“For each box of chocolate you purchase online, we will double the amount of chocolates free of charge with the following 3 options:

Send your complimentary chocolates to your gift recipient with your order and therefore double the amount of chocolates s/he will receive;
Donate your complimentary chocolates to a hospital or charity; or
Save your complimentary chocolates in your account to redeem at a later date for yourself or someone else.

You will select your favorite option online in your shopping cart.

This promise is our driving force, our contribution to make our world a better place”.

While staying connected is more important than ever, this slower lifestyle is also an invitation to deepen our involvement with the community, change our business-model and reconsider the system we live in to work together rather than against each other. This paradigm shift starts now by connecting with oneself, with what is truly important for us and what makes us happy - it’s no longer about being strong in the outside world but rather whole & inspired inside in order to change our lives/our lifestyle/the system/the planet - for the better.

I know this situation seems like a bad dream but it is an opportunity for change. Nevertheless, please stay socially distant and review the WHO advices and best practices to stay safe at all times.

Warmest regards,

Jean-Philippe Khodara
Co-founder & CEO

HOW IT WORKS

All our chocolate gifts are made of one or more chocolate assortments. When you purchase a gift online, you earn the number of chocolate assortments that make up your gift. This number is indicated next to the price of the product with a crown icon. Upon checkout, you will have 3 options to redeem your complimentary chocolate assortments :

OPTION #1

SEND THEM TO MY GIFT RECIPIENT

If you select this option, we will double the amount of chocolates sent to your gift recipient(s) at no additional cost. We will mirror exactly your chocolate selection and package your complimentary chocolate assortments separately inside the shipping box.

OPTION #2

DONATE THEM TO A HOSPITAL OR CHARITY

You will choose the hospital or charity to donate your complimentary chocolates in your shopping cart. zChocolat works with hospitals and charities throughout the world including the United States, the United Kingdom, the Middle East and Asia. You will be notified at the end of the month via email when we deliver your complimentary chocolates to hospitals and charities.

OPTION #3

SAVE THEM TO REDEEM AT A LATER DATE

Upon online check out, your complimentary chocolate assortments are saved in your zChocolat account for one year. You can redeem them online by ordering single assortments free of charge from our Assortment Collection for yourself or someone else.

This COVID-19 promise cannot be combined with any other special offer