Shipping is TWD 607,00 worldwide for up to 5 items per delivery address
Beyond 5 items, shipping is TWD 236,05/item
LOCAL CUSTOM DUTY FEES INCLUDED!*
|New York State||Overnight|
|Middle East||1-2 business days|
|Hong Kong & Singapore||Second-day|
|Asia||2-4 business days|
|Oceania||2-4 business days|
|Africa||2-5 business days|
|Central America||3-5 business days|
|South America||3-6 business days|
Delivery in the USA
• New York State and a few ZIP codes in Connecticut and New Jersey are delivered overnight. Other states are delivered in 2 business days. Very remote addresses including Hawaii and Alaska may require an additional day for delivery.
• We ship to APO AE addresses as long as you also provide the country and city where the recipient is stationed. Please allow an extra 2-3 business days for delivery.
Tracking your package
You will receive your tracking number via email upon shipment and we will keep you informed of the progress of your package each step of the way until final delivery. At such time, a delivery receipt notification will be emailed to you within 3 hours of delivery with the name of the consignee as well as the local time of delivery. Our monitoring service tracks each package in real time as soon as they ship. If for any reason there is a delay (or the possibility of a delay) in delivery we will know right away and will contact you accordingly.
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Our summer packaging
Delivery during summer time
• We do not deliver on weekends and holidays.
• Although we cannot guarantee a specific delivery time on the requested delivery day, we offer "before 9AM guaranteed delivery" for a TWD 1 281,44 flat fee for up to 5 items per delivery address and TWD 421,52 per item beyond 5 products. We also offer "before noon guaranteed delivery" for a TWD 944,22 flat fee for up to 5 items per delivery address and TWD 337,22 per item beyond 5 products. These delivery options are only available for a select number of ZIP codes.
• If your gift recipient is not present at the time of delivery, DHL will automatically re-deliver the next business day. If your recipient is still not present the next day, DHL will leave a note on the door with the package's tracking number and the local phone number of the nearest DHL agency. It will be up to your gift recipient to contact DHL and schedule an appointment for delivery.
• We do not deliver to the following countries: Ascension, Bovet Island, British Indian Ocean Territory, French Southern Territories, Heard & Mcdonalds Islands, Johnston Island, Midway Island, Pitcairn, Saint Pierre & Miquelon, Tajikistan, Tristan Da Cuhna, Turkmenistan Wake Island and Western Sahara.
*Custom duties and local taxes
|Cape Verde||Cayman Islands||Central African Republic|
|Egypt||Falkland Islands||Faroe Islands|
|Russia||Samoa||Sao Tome and Principe|
|Seychelles||Sierra Leone||Salomon Islands|
|Tchad||The Northern Mariana Islands||Tonga|
Although we ship to all above countries, if custom duties are applied, they are paid by your gift recipient upon delivery, for all other countries, custom duties and local taxes are already paid and included in our TWD 607,00 shipping fee.
Please note that in some instances, the custom clearance process may delay delivery. For more information about shipping times and duty policies in a specific country, please refer to our International gift delivery by country page.