The latest 1,000 zChocolat reviews
Let us not forget how lucky we are to receive consistent accolades from our customers, often passionate, which constantly remind us that the quality and responsiveness of customer service has to meet the same exacting standards of our products. We have listed below the lastest 1,000 positive reviews received from customers worldwide. Visit our Facebook page for the other reviews from fans.
Review 1000: "Just got my package ! Again, you guys are amazing. Definitely will come back and you will get good publicity with my friends !
Thank you so much and Merry Christmas !
Review 999: "On behalf of the Team, a big thank-you for the fine chocolates you sent our way. EVERYONE is enjoying them. I feel like Forrest Gump.
Merry Christmas and a Happy New Year to you and your family and the entire team"
Review 998: "Today we received a taste of what we’ve sent our clients. Great packaging and terrific product.
Also, the ZChocolat communications made things effortless - from your follow ups to the automatic tracking. Unusually good service!
Brenda, Houston, TX
Review 997: "[...] You guys run a great business and provide really good customer service so thank you."
Review 996: "[...]I must say that it was excellent :) not only was this a lovely Surprise from my Girlfriend but it was such a nice package all together, I am truly happy with my Chocolates simply tasty and excellent :)
I am now a Fan of your products for sure and will certainly plan future refills."
Review 995: "My chocolates were the absolute best! Thank you so much for the wonderful customer service. I will be sure to check out the refills for my box. I have a feeling I will be coming back for more soon! "
Jessica Wilson, USA
Review 994: "... I have been very impressed in the way on how zChocolat goes about doing its business in a very professional manner and with excellent customer service I might add, which by the way is so rare these days. This follow up email that you have personally sent me is a perfect example of the customer service that I am talking about. Need I say more....I rest my case !
After entering in the search engine ' Chocolates delivered Sydney Australia ' I had a few options to consider to which I investigated but I very quickly became aware that your quality product and more importantly excellent service was miles ahead of the rest.
Besides the timing I also have to take into consideration the message that I want on the gift card with this special gift for this special lady, which I will edit upon ordering...
Review 993: "Thank you very much for your great service! I am very satisfied because you really cared to do a VERY good job!That is unique and to be appreciated.
What I like a lot are your update emails. For me it is important to know where the package is at the moment, and you always let me know.
My friend who got surprised was also really happy, first because of the summer packaging and the cooling thing inside, and second, because the chocolate tastes absolutely delicious. I'm jealous I haven't been able to try it yet. :-)
I will be your customer again in the future!"
Angelika Zach, Austria
Review 992: "I am so grateful for such amazing service. Your company is by far one of the best
in the world as well as makes people happy for many years to come!
Review 991: "(...)
Your product! Oh My Stars they are amazing. Those chocolates are what cocoa beans aspire to be. If there is a chocolate heaven, you make the angels. (...)"
Nick Daish, Australia
Review 990: "I am very happy from the service. I liked keeping me on the loop on the stages of the package journey, although DHL has a tracking service the customer services took an extra mile to send emails as well, which i really was impressed with.
I really felt that my package had a 5 star service to reach my friend.
He texted me to thank me and I quote his wife described the chocolate as 'the best chocolate she has ever tasted'.
I really thank you and your company for everything.
Mohammed Alsarah, Dubai
Review 989: "I just wanted to drop you a short note and say a huge THANK YOU (…) for ensuring that my large quantity order of 160 zBox 8 pack chocolates arrived safely and on time for my event.
From the initial enquiry back in November 2013 to the delivery of the products on 24th January 2014 - every step was a joy! You answered all my questions, worked with me tirelessly to ensure that every detail I wanted was correct and kept me updated every step of the way (…)
And let's not forget the chocolates themselves - DIVINE! All my guests were absolutely in awe of the gifts that I had chosen for them - chocolates sent all the way from France! They were a definite talking point at the event and devoured excitedly by all (…)
Thank you once again for the amazing service and absolute attention to detail - and of course, to your master chocolatier Pascal for creating this decadent experience of French opulence for my guests.
Saane Tuinukuafe, Australia
Review 988: "Everything was perfect and the chocolates were divine!! The delivery was exactly right, reaching me in time for my birthday.
We really appreciate all your efforts as finding and organising great customer service in Europe when you are at the end of the world in Australia is not easy.
Again, many thanks.... Greg
Gregory Byers, Germany
Review 987: "Thank you very much for your e-mail. I gave your chocolates to my wife as part of her birthday present. She absolutely loved them and even said, 'this is the best birthday gift ever!' Thank you for doing what you do so well.
Charles McIlroy, USA
Review 986: "Thanks a lot for the GREAT Service that you have, it was a perfect choice for me to work with you.
You are great at the job and great in being touch with the customers as well
Çagil Kurt, Turkey
Review 985: "Bonjour :)
My cousin, Arianne, sent me the chocolates. They were, as always, exquisite.
I actually introduced my dear cousin to your company and your product. I bought a a box of chocolates from your company earlier last year and found them to be incredible. Please keep in mind that my past chocolate purchases have been exclusively Neuhaus and La Maison du Chocolat. However, after I tried zChocolat, I was completely enchanted. I then purchased another box for myself and then I purchased a box for my dear cousin. She was also enchanted and agreed that the chocolate was of the highest quality. Please keep in mind that for two Dutch women to give such high accolades to a French chocolate company is quite a compliment! :)
Keep up the amazing work!
Angela Ellingsen, USA
Review 984: "Just simply amazing and beautiful. Thank you"
Jayne Endo, USA
Review 983: "They were to die for...someone remarked they were a religious experience, another that they could have a bath with them... (...)"
Vikram Nangia, USA
Review 982: "Thank you
Your quality of service far exceeds any other supplier I have come across.
Thank you again for your attention to detail.
John Clark, Australia
Review 981: "This is a first class service! I have been kept informed of the progress of the delivery every step of the way.
Jill Martinez, United Kingdom
Review 980: "Merci bien zChocolat,
The chocolates arrived. They were a big hit and they look Devine and taste
I also appreciate your very classy packaging. A class act you are, all the way. I am very impressed, also how you were on top of the delivery process.
You got a new customer, but before I order again, I have to earn some money, perhaps get a second job. Your chocolates are sinfully delicious.
Thanks, a great beginning for 2014.
Juergen Kuehn, USA
Review 979: "Merci bien zChocolat,
The chocolates arrived. They were a big hit and they look Devine and taste
I also appreciate your very classy packaging. A class act you are, all the way. I am very impressed, also how you were on top of the delivery process.
You got a new customer, but before I order again, I have to earn some money, perhaps get a second job. Your chocolates are sinfully delicious.
Thanks, a great beginning for 2014.
Juergen Kuehn, USA
Review 978: "All packages has arrived and everyone have loved them thus far! One of our buyers is originally from Paris but now lives in the US. Below is part of his thank you note, that I’d thought you’d enjoy!
I received last week a package from you coming from Aix-en-Provence…I did not know what to expect and was delighted to open a box of delicious chocolates from France!
Aix-en-Province is one of the gourmet cities of France, a very good choice to find chocolates
It has been an absolute pleasure working with you. I hope to work together with you again in the future.
Tobias, CA - USA
Review 977: "This is a great company I am in America and I have family in Italy and they have always loved your wonderful products"
Scott Fulton, USA
Review 976: " Very good service - thank you. We all really enjoy your products - keep enhancing them. Thank you"
Werner Schaefer USA
Review 975: "Wonderful I m happy I can send a gift to a dear friend in Mexico"
Tamara Guzelj, USA
Review 974: "I am writing in response to the letter I received from you. I purchased the ZChocolates for corporate holiday gifts and got remarkable feedback from clients worldwide. Specifically related to presentation, appreciated the silver exterior box and ice pack, and the interior bag with card. In addition, the product itself was excellent. Thanks.
Katie Irving, Cayman Island
Review 973: "Thanks for the Chocolates, frankly the best packaged Chocolates I have ever seen! They came in a padded box inside that were in a draw string black cotton little sack, and inside that was a gift wrapped style package which then contained a little wooded chest!
Anyway thanks again and hope you have a great Christmas and New Year.
Andrew Stone , South Africa
Review 972: "Thank you very much, the package has arrived and my girlfriend was more than pleased. It was very special and I appreciate everything. Happy Holidays "
Daniel Chamoun, USA
Review 971: "Dear Zchocolat team,
You are so nice keeping me informed step by step during this process.
I am sure that Manuel and his family will adore your chocolates so much. He actually called me afterwards and told me that he was totally impressed and he did not know what to look at first, at the chocolates or the packaging :).
I am very happy i discovered you!
Thank you and have an absolutely magic Christmas!
Andreea Pantilimon, Romania
Review 970: "Your emails and update notices were outstanding and the speed from order to delivery was awesome - 3 business days to little old Lowell, MI. That had to be the best customer service I've ever received. If your chocolate is as good as your service, my wife is going to be very, very happy; and I'm going to be a hero.
Merry Christmas and thanks for everything.
Edward Rix, USA
Review 969: "I just want to let you know how happy I am with the exceptional service that you have provided. I was informed about every step in the handling of my order, and as a consequence, was not left with having to track the order myself or knowing if my gift was successfully delivered.
From beginning to end it has been a pleasure to do business with this company.
I will definitely order from you again!
Margaret, San Francisco,CA - USA
Review 968: "I just want to let you know how happy I am with the exceptional service that you have provided. I was informed about every step in the handling of my order, and as a consequence, was not left with having to track the order myself or knowing if my gift was successfully delivered. From beginning to end it has been a pleasure to do business with this company. I will definitely order from you again!"
Margaret Ware, USA
Review 967: "Great, professional service. SO Much better than a standard gift basket ... so dated "
Cindy Apostle, USA
Review 966: "Dear zChocolat,
I cannot thank you enough.
If you would be in India I would have personally come and thanked you for all the help you have provided me.
Your services are the best.
God Bless You,
Mustafa Mun, India
Review 965: "Thank you for following up! I was very impressed by the level of service, especially with the attentiveness to detail and providing information. And, my friend, who received them as a gift, said the chocolates were nothing like he had ever tasted (and he is quite the chocolate connoisseur). I am a little sad that I gave them away…:-)"
Mukti Khaire, USA
Review 964: "Thank you for asking about my satisfaction with zChocolat's services. I could not be more satisfied. The Internet site was easy to use and informative. I am not a wealthy person but am able to treat myself from time to time. It was such fun for me to track my shipment from Provence to Paris to Brussels to Cincinnati to my home in Grand Rapids, Michigan.
Yesterday I admired the packaging. Today I ate the first piece--a 21. I let it melt on my tongue for a long time. What joy! Magnificent! I had planned to keep them in the refrigerator and eat one every other day. Already that plan has been changed to one every day. I fear that restraint too will be difficult. It is clear to me that I have chosen my treat well.
Joan Wilson, USA
Review 963: "Thank you very much for your email and the ones I received before this reporting my order's delivery status.
I am not only impressed but very pleased about how much information you have provided me about my order.
We`ll keep in touch.
Cesar Crespi, Argentina
Review 962: "The chocolates were received in perfect condition and are indeed some of the most wonderful chocolates we have ever had occassion to taste. We appreciate the art, the handiwork and the passion that has gone into the making of these exquisite creations. They are truly to be savoured.
The shipping carrier also has delivered them in perfect condition.
Wishing the company and the chocolatiers all the very best and a great future ahead.
Jessy Koshy, Canada
Review 961: "I'm really impressed by your website - it's great to use!
I decided to order a gift for my Dad from your company instead of a Singapore-based one (which is where he lives) because the user experience was great with your site, and also because the delivery charges are really great for overseas shipping.
Thanks a bunch"
Julie Netto, Australia
Review 960: "The chocolates thay were sent to me were out of this world, the purest chocolate I have ever tasted, not one flaw, from the wrapping to the filling inside the chocolate everything was absolutely gorgeous. I had not one complaint about them. Thank you, everything was perfect."
Theresa Girard, USA
Review 959: "I am delighted that delivery has been made to my recipient for her 90th birthday. I have not yet heard from her.
May I thank you for your service and wonderful communications, it is unusual to get such good information on the progress of an order. I will have no hesitation in recommending your company and look forward to using you again.
With best wishes
Rowena Sinclair, UK
Review 958: "I dont know if this is the right email address that i need to contact with you or not, but i just had to say THANK YOU for all of your services. Ive sent plenty amount of gifts over-sea, and this is the first place who would give me the notice, which i really like to hear, every time something. The person who receieved the phone call from delivery service, and that is first time i heard any company did it.(They usually just send the products and dont worry about after they send the products). Well, thats all i had to say. Thank you for all your hospitality and service. And hope you guys continue the service you have right now. "
Jung Lee, USA
Review 957: "The order was apparently brilliant- unfortunately it wasn't for me so couldn't try the chocolate! It was a birthday present for my brother who is a student in Groningen (and I'm a student from Scotland!) but I got a message as soon as it arrived saying a big thank you and that he was ecstatic with it. Apparently the chocolates are delicious!
I used the option of putting a photo in the card- I think that this is a lovely touch and a great way to make the gift more personal. Thank you so much; the service has been extremely easy to use, well organised and I felt really reassured by the email updates of how the order was progressing considering this is the first time I have used this service. I would love to use it again and will definitely recommend it to anyone who like me, is wanting to send a special gift to someone!
All the best and many thanks,
Claire, Edinburgh - UK
Review 956: "Dear zChocolat
I heard about you from a friend who is a very famous chef in South Africa (and the world), he posted on Facebook that zChocolat is the best chocolate he has ever tasted.
Your after service honestly is the best I've ever experienced.
Elmarie, Blackfalds - Canada
Review 955: "I have been informed that my order has finally arrived at its final destination.
I just want to take the opportunity to thank you personally for your awesome customer service from the inception of my order to final delivery, it has been above and beyond anything any experience I've had before with online purchases.
I would have no hesitation in recommending your services to anyone in future.
Have a wonderful day and once again many thanks.
Robert, Warwick- bermudas
Review 954: "I enjoyed the chocolates immensely. The packaging was superb in that it was personalized (engraved name and picture) and the chocolates were delectable.
The present truly made me feel special.
Review 953: "The order was perfectly received. He loves
the selection of chocolates and is 100% sure that your
chocolates are the best that he has ever eaten. He has
eaten chocolates from all over the world. So that is a
very big compliment to zChocolat.
Vanessa, Randburg, South Africa
Review 952: "zChocolat is 200% professional
in their dealings with customers requirements. It is extremely re-assuring
to know that your excellent product will be delivered perfectly and without
any trouble to the client. Especially taking into account that I changed the
delivery date !
Vanessa, Randburg, South Africa
Review 951: "I am amazed and BLOWN away, in what kind of packaging the zchocolates came in. The chocolates are amazing and really beautifully done.
10 Stars for Packaging
10 Stars for Presentation
10 Stars for Design
10 Stars for Taste
10 Stars for customer feedback
Vivek, Brisbane, Australia
Review 950: "I just wanted to say thank you so much for the wonderful chocolates and the fantastic service provided by Z. They arrived with my girlfriend today as promised and they cheered her up which was exactly what I was hoping for! She said the box was very impressive!
It was nice to deal with a company who take pride in their product as well as customer service, and I have to say that having the regular updates from Z was extremely helpful.
I shall certainly be using you again in the future. Money well spent!
Merci et bientot!
Review 949: "We were absolutely delighted that our birthday gift of chocolates was delivered on time to our son in Berlin who declared himself ‘stunned and amazed’ to receive such a gift. We appreciated being able to track the chocolates as they travelled across France and Germany and we were extremely impressed with the service we received at all points.
This has proved am immensely successful way to send a gift from Australia to Europe and we have already been happy to recommend ZChocolat to friends here.
Review 948: "Dear Customer Service,
Thanks so much for the delivery update and your excellent service. This is my 2nd order from zChocolat - all has gone very smooth and I want you to know that your chocolates are the world's best! Do keep up the great service!
Review 947: "(...) There are lots of good reasons to never think of ordering chocolate from anywhere else, and one of them is that your service is always perfect (one of the others is that the chocolates are to die for ....)
Thanks as always,
Review 946: "Fantastic service. I was reminded of my friend s birthday and within a few minutes I had ordered and her gift was on it s way. Must be the best experience I have had shopping. Thank you."
Ann - New Zealand
Review 945: "As a professional in the world of food and wine I have to share how impressed I have been by the quality, presentation and creativeness of Z Chocolat. I first learned about these amazing morsels when I received an elegant package over-nighted from Provence, France as a 'thank you' from a very special client. The all natural products handpicked from International sources are nothing short of sensory. The feel of the chocolate in your mouth is simply elegant. As I've gathered info from Z in preparation for a podcast as a Foodcaster on AMillionCooks.com and for my 'Italian Lessons' food Column in the Napa Register. I was impressed again when the additional samples I requested arrived in a personally engraved wooden box, tucked within a classy monogrammed bag. I shared these with 'foodie' friends in the Napa Wine County and we paired our sample tasting with a special bottle of red from The STags Leap district and were amazed at the celebration our palates were having. These chocolates are now my favorite 'go to' for unique gifts for any occasion. Definited created to impress. Thank you Z!"
Review 944: "Thank you very much for the excellent service. The chocolates were delivered in perfect condition. I think this is the best chocolate I tasted so far."
Talal - Kingdom of Bahrain
Review 943: "Many thanks for your delivery confirmation.
The report back that I received from Mr S...
is that the Chocolates that he received from zChocolat
were the best chocolates that he has ever tasted in his
Mr S... is very well travelled and has eaten chocolate
from all over the world, but the chocolates that he received
last week were simply absolutely delicious - top of the tops
in quality !
I will definitely order the Refill Pack for Mr S... (maybe
Many many thanks for delivering a gift that has been so
well received and enjoyed.
Vanessa - South Africa
Review 942: "Goodmorning from Cyprus =) just wanted to say zChocolat rocks! all our clients are very pleased when they receive them!"
Review 941: "Letting you know that the chocolates arrived in perfect condition and the presentation was immaculate.
I have thoroughly enjoyed them and they are like nothing I've seen here.
Carly - Australia
Review 940: "Thank you so much for your perfect service and providing the information in time.
I'm very glad to recieve your emails. All the emails ease my mind.
And I'm very happy that I chose zChocolat as the birthday gift for my best friend.
Thanks again for your nice service.
Weili, Y - China
Review 939: "I continue to have very positive experiences using zchocolat. I have used the services for about a year now on numerous occasions and I have always been satisfied. The customer service department has ALWAYS been courteous and helpful. Thank you for always giving your best in fulfilling these orders, Keep up the great work."
Mahesh M, USA
Review 938: "Thank you for an impeccable package that was well received and enjoyed. Your service was beyond exceptional."
Kasi B, South Africa
Review 937: "The chocolates were delicious!
I was especially impressed by the personal and professional packaging, which made it extra special and fun to open and enjoy.
I will definitely consider zChocolat as a gift option for my business partners and colleagues in the future.
Ziv G, USA
Review 936: "The Box of Zchocolat arrived promptly and in excellent condition. The
quality of the chocolate and presentation is the best I have seen for a long
time. Also would like to congratulate on your after service, no doubt your
company will be very successful."
Review 935: "zChocolat was once given to me as a gift and I don't believe there is an equal anywhere in taste and quality. I am extremely impressed with the promptness and follow up of your service. Thank you ever so much."
Jennifer S., USA
Review 934: "Thank you so much for your excellent customer service! Not only did you keep me informed of every step of the delivery process, but you also anticipated and addressed any questions or concerns I had. The recipient of the delivery was absolutely thrilled with the presentation of the chocolate and has said that it is the best chocolate she has ever had. And this from a woman who claims Belgian chocolate is the best! Also, your survival kit was perfect with the flashlight as an added touch and I am so happy that my friend was thrilled with the package.
Again, my thanks for providing excellent customer service and a product that not only matches what you advertise on your website, but exceeds expectations.
Review 933: "I just personally wanted to say thank you for your services. I was very impressed with the website.
My whole shopping experience has been easy and felt effortless.
I was extremely impressed with the updates I received regarding my delivery, even to the end where I was emailed the name of the person who signed for the delivery. .
All in all I have been very impressed. I have not come across a website like this. You have truly excelled and hit the nail on the head! Fantastic shopping experience. So pleased.
Review 932: "I want to take this opportunity to send a big THANK YOU your way for making this experience a memorable for us. For me, it was a delight. The user interface of your website made it very easy for me to browse through your products and place my order, giving me an exact description of what I was getting. Thereafter, your proactive attitude to customer service left me supremely impressed. I myself work with an organization known for its legacy of service but even then, I am very impressed with your service. The post-order experience is a memorable one - you kept me informed at every stage and I didn't have to worry about what was happening to my order.
And finally, the product. My sister was floored with the delivery and the chocolates. Not only is the quality of your chocolates great but even the entire packaging is an experience in itself. You live up to your 'premium' tag. I am a customer for life!
Thanks again for making this so wonderful for us both :)
Review 931: "I would like to Say Thank you for your service. My wife loved the gift and the packaging. As for me, I am thoroughly impressed by your service and would definitely like to use it again. Once again many thanks to you and your team and specially your concierge service. You guys are doing a great job."
Muhammad, Saudi Arabia
Review 930: "Again, thank you for this awesome experience. Also, I am very touched by the wise decision of the young lady at order processing who shipped the order in a protective packaging.... I was not aware of this additional touch, and she suggested it to me, free. She must be a gifted intuitive for it was 28 degrees and sunny in Washington DC area, AND as per DHL, this shipment was picked up early in the morning, kept in a hot delivery truck and delivered close to 7 oclock in the evening. Her decision saved the chocolates from melting away...
Hats off for having such a classy, creative and dedicated people at zChocolat.
Review 929: "I am very impressed by your tip-top customer service. Doing business with such a professional, caring staff is a wonderful experience.
Until my next order I wish you the very best."
Review 928: "It was truly a gift of style, and with the love that they bring, made my birthday very nice and sweet.
Your chocolates are completely hedonistic pleasure. Wonderful quality and taste, and it was a pleasure to enjoy them and share them with family. The greatest praise from my nine year old son.
I wish you success in your future work.
As a consumer I'm flattered to your effort with design as much as taste and quality.
Review 927: "Only I can say I'm extraordinary satisfied with zChocolat customer service.
I Will definitely recommend to order gifts here in Russia to all my friends.
I Have never seen before such an interest to satisfy customer needs.
I Was nicely surprised.
I Very much appreciate the customer service staff.
Review 926: "Your gift to me came from France to Peirce College. The well wrapped package went directly to the President. Was I ever surprised at our faculty meeting when a member of staff presented a silver wrapped gift box to me. The administration were delighted that you would be so kind to think of the Peirce Faculty and especially me with so thoughtful a gift.
I read the note and the little book about chocolates. I am impressed by the credentials of the chocolatier and the worldwide ingredients. Thank you so much for thinking of me. I treasure the wooden box in which the chocolates were sent, and will keep it in my study room as a reminder that I am forever grateful that you were my student.
Again, thanks for the delicious chocolates and the extras that came with them.
Review 925: "[...]The chocolates are so delicious, they’re simply sensational. The zChocolat advertising lives up to its name and exceeds it. When I wrote the card I had only tasted two of the chocolates. Well one tray disappeared last night whilst I was watching TV. Now I only have three trays left. Guess what? I am NOT offering any of these chocolates to my family or friends. I am going to be extremely selfish and have them all to myself.
This time of year in Australia is a good time to receive chocolates as it’s late autumn and winter will be approaching. The weather is cool so the chocolates arrive in excellent condition. By the way DHL are really good, fast carriers aren’t they? The chocolates were very safely and securely packaged.
[...]Needless to say as the great Arnold Schwarzenegger says “I’ll be back”.
So, to sum it up succinctly the chocolates were absolutely gorgeous. Thank you so much. "
Review 924: "(...)I have been extremely impressed with the standard and quality of customer service at zChocolat. "
Review 923: "I have been sharing my experience with zChocolat with some of my co-workers.
As a result, not only have you impressed me with your outstanding level of service but also others within our organization.
You have succeeded in installing a positive impression.
I intend to use this experience as a training example in an upcoming staff meeting. Thank you!
Review 922: "I find that your company's customer service is by far the best I've seen in the e-commerce industry and I've spent hundreds of thousands purchasing online. Great job zChocolat!"
Dylan, NY, USA
Review 921: "Thanks for the note. I just received notification that it's been delivered. I have always liked the timely updates and status tracking whenever I ordered from zchocolat. So, well done once again for another flawless order delivery. I shall continue to be a customer for sure and will also highly recommend it to close friends and family.
Zang T, China
Review 920: "Our order arrived in good order and on time. I am sure my wife will enjoy this special gift from France for mother's day. Congratulation to your firm for the best online experience I have had in years. Your communications were outstanding and you did what you said you were going to do. I’ll recommend zChocolat to my friends with pleasure. With best regards,
Andreas S, USA
Review 919: "It’s definitely a piece of masterpiece, rather than just a gift —I was astonished how beautiful and elegant it is, as well as by your fast turn-around delivery and personal note and engraver! "
Review 918: "It would not be an exaggeration to say that they are quite simply, the most gorgeous chocolates we have ever seen. "
Review 917: "Thank you for the prompt delivery of the chocolates. What more can I say, I loved the presentation, the quality of the chocolates and the lightening speed delivery. I'm very impressed."
Review 916: "WOW! I’m blown over. Elegant, stylish, sophisticated and that’s just the bag that holds the box. The box is impressive and the chocolates look amazing. I myself love white chocolate and tried the white, although I’m taking them home to my wife to sample fully later."
Review 915: "Thank you, thank you, thank you! I was gone last week, however, my neighbors came over on the weekend as they had signed for the chocolates. They are delicious!! And I can’t believe you engraved my name on the box!"
Review 914: "Thank you for your notification and very happy of your services! I will defintly recommend Zchocolat to my friends!"
Review 913: "I received my chocolates from my brother. They are so very delicious, I have been savoring them since they arrived. The presentation and packing is as beautiful as the chocolates! Thank you for such outstanding service!"
Merri C, USA
Review 912: "I am writing in reply to the letter I received regarding my gift of chocolates.
There were no problems whatsoever and the chocolates were amazing! I had such a great experience with the delivery and overall package. Thank you so much for everything and I am excited to use your services again in the future.
Bianca P, Netherlands
Review 911: "Please note that my recipient confirmed receipt of the chocolates. He said that it was the most unique taste he ever received of a chocolate. He distributed to all his friends and they had high appreciation of the chocolate. I will soon order for another friend. You did not please me with your service but you 'wowed' me by your care and concern. Cheers and long live zchocolate. Keep up the good work!
Asha B, Mauritius
Review 910: "Thank you for your letter. Really appreciated you taking such good care of the process and quality of the services you deliver. We have NO remark at all. Quality of chocolate is perfect, box is brilliant and we were very happy to receive such a present from our friends. Kind regards,
Frank V S, Netherlands
Review 909: "Thank you very much all your constant updates regarding my order, it is indeed appreciated. I am very impressed with your level of attention & efficiency. I will definitely be a returning customer. All the arrangements you have made so far sound fine! Thank you again for all your help.
Elaine N, Singapore
Review 908: "I have safely received the beautiful chocolates in the beautiful box! Thank you so much for such details and care in making the gift so fine and sweet. My recipient will be coming to Kuala Lumpur very soon and I will pass this wonderful gift to him personally, with lots of love and tenderness… I’m sure he would be thrilled! Thank you for your excellent service and I would not be hesitate to use ZChocolat again in near future. Kind Regards,
Salina S, Kuala Lumpur
Review 907: "I'm sure you already know this, but the service zChocolat offers is just outstanding. The chocolates arrived in perfect condition today as you mentioned they would and I can see why this company is accredited with an A+ rating when it comes to customer service. Once again, thank you guys for resolving such matters and the way that it was handled... was just pure class. The chocolates.. well they speak for themselves and only someone who's tried them from zChocolat would know. Just simply amazing and delicious! Kind Regards,
Nam L, Honk Kong
Review 906: "I would like to thank you very much for such a professional customer treatment I've experienced. That was my first purchase in your shop (not the last one I'm very sure about it) and it was a great pleasure for me. Your attention to even the smallest details is unbelievable and it just amazed me. In 1-10 scale I give your shop a perfect 10, well deserved. Phone support is great - very kind and professional, chocolates are delicious, and packed with unusual care, woody box and all customizations look superb, simply everything is as perfect as possible.
Best regards and thanks once again for great work!
Jan S, Poland
Review 905: "Thank you very much for being so generous and considerate. It makes me feel my husband and I are your only customers :) The quality of your products and your services are up to the mark, rather better. Keep up the good work!
Hiba H, Morocco
Review 904: "My girlfriend is very happy with her gift and she tells me the chocolate is delicious. She also loved the stylish box and beautiful presentation. I also want to let you know I'm very happy and completely satisfied with everything. Thank you for your outstanding service and taking care of me. I wish you the best of luck and zChocolat has my personal recommendation to those around me. "
Jason W, USA
Review 903: "I became a customer of your service & goods for the first time this year when I ordered a special box of your fine chocolates to my boyfriend in Switzerland for Valentines Day. I believe that you would appreciate some feedback on your service and quality and so I'm happy to tell you that my boyfriend and I were very satisfied from both ends! The chocolates are great, the delivery was fast and my personalized packaging looked very stylish with the heart lock attached with it, just like I ordered. I would certainly suggest you to my friends and will definitely keep you in mind for further stylish presents and fine chocolates to my dearest friends and family.
Julie M, Moscow
Review 902: "Thank you so much for your cooperation...Delivery was in time, the box was wonderful and chocolate beyond imagination....(too bad it doesn't last for more). I will recommend you to all my friends!
Aggelikh C-K, Greece
Review 901: "Great company, great product, and amazing! My girlfriend loved your treats, and the beautiful packaging. I appreciated the quick delivery and amazing customer service. Will continue using zChocolat from now on!"
Oseas M, USA
Review 900: "I have ordered twice from your company and each time it has been a perfect experience from ordering to seeing my spouse enjoy her treats. Thank you for the ease of ordering and excellent quality of your product."
Hector S, USA
Review 899: "I stumbled on your company over a year ago, in search of the best chocolate in the world, for my girlfriend. I can honestly tell you that your products are the best that I have experienced and has set the standard. She is absolutely convinced that zChocolat is the very best in the world! The additional benefit of your company is the OUTSTANDING service that comes with the ordering and shipping of your products. I have now ordered several times and each transaction has been simple and absolutely flawless. The ability for me to customize each order with several different options, is a very nice touch. Your customer service is very professional and is a big asset to your company. I recommend, on every level, zChocolat as the premier gift for anyone that deserves the best chocolate in the world."
Scott W, USA
Review 898: "Thank you very much to the zChocolat family for an absolutely great service of product and its delivery, fully satisfying the customer. In addition to that, thanks for making a day perfect for my precious one ♥ ..."
Haseeb S, Pakistan
Review 897: "I ordered several boxes for clients for the holiday season and the feedback I have been getting from them is awesome! These are among the finest tasting chocolates they have ever tasted, and equally as important, the presentation was most impressive. Many told me they were amazed. I would give your company the highest possible rating for both quality and customer service."
Stuart W, USA
Review 896: "Without doubt the best surprise I have given my wife since our engagement! zChocolate was out of the packaging that I ordered so they gave a free upgrade, and couldn't have been more pleased. Aside from the trouble with DHL and their failure to update their tracking information it was a seamless delivery. I appreciate the great customer service from ZChocolate and would, without hesitation, recommend this to anyone! Thank you for the fantastic work"
Jeff Y, Canada
Review 895: "I am extremely impressed with your pleasant and precise service. Keeping me informed on the status of my husbands anniversary gift was priceless. I received it just now from DHL, I'm in Arizona, USA we are experiencing temperatures of above 110' f, and the cool pack kept them from melting. We are celebrating tomorrow, perfect timing. Thank you so much!"
Katrine E, USA
Review 894: "I expected the delivery in 6 days and it was delivered in 2 days! Thank you so much. she loved the gifts, the package and everything. Best customer support and best service. Merci beaucoup vous etes superbe!!!"
Wael Al K, UAE
Review 893: "Incredible customer service, extremely helpful and responsive. My order arrived exactly as I had hoped, and in perfect condition even though shipped from France to California - I can't wait to present this to my wife for our anniversary. Merci!"
Scott G, USA
Review 892: "zChocolat is where you find yourself unique and give the special gift to a special one. Best customer service ever! Thank you for making a unique and joyful day to remember. I will definitely order again."
Mona O, Qatar
Review 891: "I scoured the web for chocolates I could have delivered to my uncle in the UK to celebrate his 80th birthday (I'm in Canada). I have to say you are light years ahead of all the other offerings I found. So beautiful. So tasteful. Absolutely gorgeous stuff."
Gary L, Canada
Review 890: "Ordered as a birthday gift for my daughter-in-law. Every year I send her something different and this gift was a huge hit with everyone in the family. The youngest son wanted to take them to school and when he couldn't do that....he want to take a small bite of each chocolate to let his Mom know which was the best - that was a NO also so instead he took the wrapping so that he could at least smell the chocolate the entire day he was in school. Thank you zChocolat for having such wonderful candy and the detail you take in not only the presentation but keeping me notified as to the shipment. I will definitely be a repeat customer."
Marsha K, USA
Review 889: "You have a wonderful customer service team & I received a complimentary package today!! I love the product and I am so impressed with the speed of follow up on everything. Even my gift recipient now intends to use your services in the future. Thumbs up zchocolat.com "
Cherry L, USA
Review 888: "Bonjour zChoc'ies :) Merci always for your service! My Pack arrived very well in Mexico after 9600km of travel. Just right at time (Valentines Day) like last time! Just one 'word' (but is more only a sound): *mmmmmmmhhhhhhhhhhhhhhhhhhh*
I am so happy and need share this comment, to tell everyone. Merci Danke Gracias"
Mathias G, Germany
Review 887: "I have just received my very first box of zChocolat - Touche x 2. Super fast & timely delivery, very nice & proper packaging, quality & yummy handmade chocolates, excellent customer service & communication. The wooden box is good for keepsake & refill. Thanks, zChocolat! Highly recommended."
Jocelyn A, Singapore
Review 886: "Just delivered !! I am so excited to give these to my darling husband.... I put one chocolate in my mouth, a dark chocolate with hazel nuts... the flavor was so intense, rich and velvety, each element of this chocolate opened itself to me, PURE HEAVEN...I may have passed out while eating it... but when I opened my eyes ......... Worth Every penny !!! the Customer service is OUTSTANDING ~~~~~ Thank you so much..... best service and quality !! High praise !! "
Brandi L, USA
Review 885: "I just wanted to say that I ordered from zChocolate again this year, and was just as impressed as I was two years ago. zchocolate is a must for benchmarking ecommerce sites. From the time I ordered to the time my mother received the parcel I must have gotten 6 emails updating me of my status. One was even saying 'we noticed there was delay at DHL and we have already inquired about it, your package will be delivered within 24 hours'. They didnt wait for me to complain. I selected the option to have zchocolate call my mom and tell her the package would arrive the day after (I ordered late), and the woman who called my mom was very pleasant and friendly.
Thanks for staying on top of things and offering such outstanding service! With such a good quality product, i think you could even get away with having 'just ok' service. But your company mandate seems to be offering the best service AND best quality. How many companies are there like that in the world? Anyway. I'm a FAN!!!"
Mary F, Canada
Review 884: "I have ordered zChocolat chocolates many times for many different occasions because Pascal Caffet's delightful creations, zChocolat's services and customer care are exemplary. Last year my best friend sent me zChocolats for my birthday. Having been the sender, I never realized how extraordinarily elegant the box was in hand. Just unpacking it was a really nice experience, with my friend's gift message in a special pouch around the chocolates. The chocolates are gone but I still have the beautiful box."
Susan P, USA
Review 883: "There is absolutely no doubt. These are the most luxurious and delicious chocolates I have ever eaten. And the packaging ... unsurpassed. I am a new lover of zChocolat!"
Doreen P, Canada
Review 882: "I am very impressed. Can't believe my order shipped from France, passed Indian Customs and arrived at my desk in flat 2 days. Outstanding delivery !! The orders arrive in immaculate condition and nevertheless the chocolates are just out of this world....eat them once and you wont look elsewhere. Great Site and very User Friendly :)"
Prakash J, India
Review 881: "zChocolat is AMAZING! The best customer service and the outstanding chocolates with a 70% Venezuelan Chocolats :)))) I proud of it!!!!!! I absolute recommend it for a very high, nice and unforgettable gift !!! Bravo ;)"
Myriam P, Austria
Review 880: "Have just ordered a second present from you for a friend. So easy to do and such a lovely website! Also AMAZING products, am sure my friend will love it! I'll have to order one for me soon, I haven't tried the chocolates yet and I want to, I love chocolate! Thank you x"
Sam B, UK
Review 879: "Thank you very much for the exemplary service and the outstanding chocolates, packaged perfectly. We will be back for many more and very soon!"
Josh M, Australia
Review 878: "Without doubt the absolute best customer service I've experienced online. Like the chocolate you guys have the service side down to a fine art. I look forward to being a very regular customer!"
Liam S, Australia
Review 877: "One of the Best Company ever seen.... It is has the best service..... Thank you for making my Day.... You people are really amazing....."
Altaf M, Qatar
Review 876: "I ordered a beautiful zChocolat package all the way from New Zealand to be delivered to Malaysia. The service from your team was beyond my expectation, excellent. Thank You!"
Joanne L, New Zealand
Review 875: "I have given your chocolates for the past 8 years and I have never been disappointed by your service nor heard of any complaints of your chocolates. Please keep innovating so that I can keep the ladies happy. ;)"
Matthew W, Germany
Review 874: "zChocolat is a Godsend. I'm so very impressed, got my order delivered to Hong Kong in under 24 hours for my 10 year anniversary. A wonderful surprise for my wife and the engraving on the box will make it an unforgettable happy memory."
Brandon L, Hong Kong
Review 873: "I must complement your company. I ordered in February for a recipient in South Africa and it was the easiest and best internet order experience I have ever had.
The recipient in South Africa is a chocolate lover and she advised me that your product is superb! Thank you again for your continuous informative updates and help with processing the order.
Alan F, Canada
Review 872: "The Chocolates arrived in a perfect condition. I opened my box here in the office and all my colleagues just loved them and we all understand that they are made by a World Champion Chocolatier. You can be assure that I now know how real Chocolate can taste! Thank you for such a good Service.
Nyship C, Sweden
Review 871: "Thank you for your letter. I did indeed receive a box of your chocolates – a gift from my lovely brother. They were in excellent condition and they are, as you must know, divine. I am hoping he will be so generous next year, too.
Thank you again and regards.
Rachael B, Hong Kong
Review 870: "I have just eaten the last chocolate! They were very nice. I was extremely impressed with the presentation of them - Please e-mail me your price list as I think that your chocolates would make very good presents for my family for birthdays and Christmas. I have never had a box of chocolates in a wooden box. A few years ago I bought my mother a box of chocolates from Harrods - I think yours are better. Yours sincerely,
Peter S, UK
Review 869: "Your customer service is the BEST I've ever experienced! Follow up was amazing!
My daughter-in-law said the chocolates were sooo good and felt very special that they'd'come all the way from France.I would definitely use your company in the future! Thank you!
Lynn R, USA
Review 868: "Let me start with expressing how I am with your attention to details. Every single details of the shopping experience was wonderful. That what made me order your chocolate. Though I have landed at website by accident and have never tried your chocolate before. This email from you despite how simple might it seem, it is another sign on the high quality of your business. I guess that will only be topped once I actually receive the chocolate which i am looking forward to. I am also hoping I could visit you next time I am in France. Thank you for such a service!
Adel A, UAE
Review 867: "This is regarding your inquiry on the quality and the condition of the package of chocolates I received. First of all, forgive me for stating the obvious but the chocolates were delicious little morsels of heaven. So much so, that I had a difficult time sharing and I've already ordered a batch for a dear friend in the USA for Mother's Day. I plan to order more in the future. I truly appreciate the top quality customer service I've received from your company thus far. Particularly when I ordered the chocolates to the USA - I was notified that upon checking the weather conditions at destination, you arranged for temperature sensitive packaging on my behalf at no additional cost. The quality of your product and customer service... down to the smallest detail, is above and beyond. Thank you so much! "
Nadine M, Spain
Review 866: "The Chocolates I have received were just fabulous.Different sorts of rich flavors, beautiful package, great details.Loved it! It was a great and unique present I have ever received.Thank you for all your work.
Akmaral K, Kazakhstan
Review 865: "I received your chocolates with great excitement, only to find were better than I ever expected. It was a surprise gift from my boyfriend hand delivered to me in perfect condition all the way to Doha, Qatar. I was extremely impressed by the presentation of the whole thing. I had a fun time picking out the chocolates according to the booklet, and I must say they were the most delicious chocolates I have ever had in my life, hands down. The detail and the flavors were beyond this world. Thank you so much for following up with me through the letter on how my experience was, I will absolutely be purchasing chocolates from zChocolat in the future! Thanks again and kindest regards from Qatar,
Andrea F, Qatar
Review 864: "Thank you very much for your enquiry about the receipt of the chocolates from your company. They were marvelously presented and arrived in good time for Christmas. Thank you so much for your efforts in delivering them, we found them delectable and a delicacy of the highest quality. "
Genevieve and Scott A, Australia
Review 863: "Thank you very much for your kind letter I received today regarding the chocolates that were sent to me. My husband had ordered the chocolates as gifts for our friends, relatives as well as for business gifts, and sent them to my attention. The chocolates arrived swiftly this year and the (small) problem was not with Zchocolates' delivery service but that we should have better estimated the date of arrival to be closer to the Christmas holidays as I had to make sure to change the ice packs regularly to keep the chocolates cool to avoid any deterioration in the quality before we presented to our gift recipients for the holidays as the weather can get unpredictably warm in December sometimes! So, nothing on your part, but for us to time the expected delivery better next time! By the way, we are very pleased with the positive responses from the recipients of the zchocolate gifts that we gave, and happy to share with you that many had enjoyed the wonderfully luscious chocolates and impressive packaging. Thank you again for all your support and quick response to our requests on our order and we wish you a Happy New Year ahead filled with health, joy, and success!
Karen & Herman C, Hong Kong
Review 862: "Thank you SO much! If I can tell you the pleasure and appreciation in which this was received, priceless. Thank you also and again for your wonderful professional conduct. All the best for 2013, may you have a prosperous New Year!
Mariana D L, South Africa
Review 861: "Thank you for your letter, which I received today. I can confirm that the chocolates were received in excellent condition and were absolutely delicious! They are certainly the best chocolates I have ever had the pleasure of eating and cannot compliment your company highly enough for the taste, variety and presentation of these chocolates. I hope you had a wonderful Christmas and I wish you a happy and prosperous 2013.
Martyn L, UK
Review 860: "Thank you for your message. I can inform you that the package was received in excellent condition. I was very surprise to receive such a refined gift and have intensely enyojed the content. I have not experienced a taste of chocolates as refined as the zChocolates before. Best wishes for a prosperous and healthy new year
Tom V H, Netherlands
Review 859: "My girlfriend has gotten the chocolates today! She is extremely delighted though she has taken her time off to wait for the arrival of the package. She is really touched to see my message on the card. I am really grateful with the company. You have put the customer's experience as priority and the customer service is topnotch! I will highly recommend the brand to my friends and I am looking forward to the next purchase. Lastly, a very happy new year to you and have a great 2013!
Jamie M, Sweden
Review 858: "I would just like to let you know how hugely impressed I have been with your service! I ordered these chocolates to be sent to my two daughters and son in law living in Melbourne as a Xmas gift. Normally I would have chosen a gift basket but while searching came across your website and decided to purchase your chocolates as a special treat. The boxes were attractive and reusable and I knew would appeal to one daughter in particular as she collects Reindeer decorations at Xmas.Well, I have to say that the follow up on your part once I had placed my order was exceptional! The communications regarding packaging and delivery were informative and helpful. The feedback on the chocolates themselves has also been great. I am told they are delicious and are being savoured as an exceptional, special treat. I shall have to sample them myself in the near future. Working in a service industry also I understand how important it is to have efficient systems in place but also to have good staff to keep it consistently running smoothly. I feel not enough people acknowledge these things and it seems to me that you have both as well as a wonderful product. I thank you again and wish you all a happy and prosperous New Year for 2013.
Linda Smith, New Zealand
Review 857: "With reference to your letter, I confirm that I have received the chocolates and would like to thank you for delivering in due time. I was pretty much impressed by the quality of the packaging, they remained perfectly fresh and in perfect condition. (usually chocolates bought on-line are a disappointment)
Best chocolates I have ever had!I loved them!
Sabrina H, Dubai
Review 856: "Thank-you for your letter. I have been meaning to respond with a short comment and not about any issues with the delivery or chocolates, they were the most amazing chocolates I have ever tasted in my lifetime!! I did indeed share some with co-workers and the comments were all the same. Best chocolates ever! They came in great condition and the box was very beautiful and well presented.
Thank-you so very much for the follow up letter, it is very classy and shows the pride you have in your company and chocolates.
Kelly S, Canada
Review 855: "Our clients have received the chocolates, and sent me a cute photo of them! Thanks for following up and making sure they got delivered. They said they tasted excellent! We found you guys through a google search, but it was definitely a good find! We’ll keep you in mind for whenever we want to send our clients presents. Thanks again!"
Sean S, USA
Review 854: "I have received the package today and as always, your company's products are Perfect, the chocolates,exquisite. I had several friends try it as well and as a result, have convinced quite a number of people to try out your company's services. I have no doubt that they will be pleased with your top notch products and legendary customer service. I sincerely thank you for sending the package. Your company has proven itself yet again. I will place my orders myself in the next few weeks. thank you very much again for your time, patience, and Outstanding customer service."
Ferdinand C, USA
Review 853: "I am writing to you to confirm that I received the chocolates in really excellent condition! The quality of your chocolates is immediately recognized by their elegant look, varied and finest taste. I would like to add here that every little piece of chocolate requires a few minutes of special attention, and I really enjoyed myself. :) Therefore, I decided to find some time to answer to your attentive letter, and to express my gratitude to you, for being such a warm, classy and unique way of passing along deep love feelings - in this occasion, from my darling to me.
Ivana D, Serbia
Review 852: "I am most delightfully surprised by your company's devoted customer service. I write to you in confirmation that I have indeed received both my chocolates and your letter. It is indeed a first time I have encountered such high quality service as your company has had to offer. Again I was most delighted by the quality of your chocolates as well as your own service. Given the opportunity, I would (and will not) hesitate to turn to your company, when I should need to bestow a delightful gift upon someone."
Ognjen S, Serbia
Review 851: "I just wanted to let you know that the chocolates arrived in perfect condition. They were very cold despite the hot weather and the packaging was excellent. Thank-you for your dedication to the pursuit of oustanding service!
Simon N, Australia
Review 850: "Thank you for sending me the chocolates and your follow up letter. I confirm that I received them in excellent condition and beautifully packaged. I shared them with my loved ones on Christmas eve itself and we all enjoyed them immensely. These are the best chocolates we have had in our lives. There were no issues with the chocolates or the shipping carrier. Thank you again for your chocolates - I will keep this in mind for future purchases. "
Shalini L, Singapore
Review 849: "I wanted to let you know that I think the tracking system you provide to your clients via e-mail notifying them of the delivery of the chocolates is a great idea and it works extremely well. Thank you for your continued excellent service and kind assistance. Wishing you too a wonderful day in lovely Provence.
Mike S, USA
Review 848: "This is just to say how delighted I have been with your service from start to this final email. Trying to work out how best (and efficiently) to get a gift to Prague was proving hard work until I came across your website. Many thanks!"
Jan T, UK
Review 847: "Many thanks for your your your professionalism in delivering my order. It was accepted and will be relished with great delight. I will have no hesitation in placing future orders and I wish you continued success.
Patricia K, Ireland
Review 846: "Thank you for your ongoing updates and delivery confirmation. We buy many things online and your customer service has been the best we've ever experienced. A definite 20 out of 10! I am sure our daughter will feel very special when she receives your gourmet chocolates.
Mario & Jenny M, Australia
Review 845: "Thank you for your ongoing updates and delivery confirmation. We buy many things online and your customer service has been the best we've ever experienced. A definite 20 out of 10! I am sure our daughter will feel very special when she receives your gourmet chocolates.
Mario & Jenny M,
Review 844: "I just wanted to say that your service is excellent and your product to be proud of! I really love your site, the product is so nice that price does not matter. Keep it up!
Bram N, Curacao
Review 843: "Please note that my recipient confirmed receipt of the chocolates. He said that it was the most unique taste he ever received of a chocolate. He distributed to all his friends and they had high appreciation of the chocolate. I will soon order for another friend. You didnt please me with ur service but you 'wowed' me by your care and concern. Cheers and long live zchocolate. Keepup the good work.
Asha B, Mauritius
Review 842: "Thank you so much for your help and assistance. Honestly, I have not seen nor eaten the beautiful chocolates you produce. The gift was for a family who is very special for me, who had done me a huge favour. Which is why the chocolates went to them :). I was told that they were surprised by the astonishing quality of the packaging and the amazing taste! I really hope one day I feel the need to greet myself with such amazing chocolates! Thank you, you will receive more orders from me :)
Hone L, USA
Review 841: "I am very happy about the gourmet treat you sent, Paula loved it.
The deliver was perfect this time, and I am sure that this is the excellence zChocolat practices every day. I'm looking forward to the next time I will have an opportunity to do business with you, and most of all, when I will be able to taste your delicious and exclusive chocolates. Thank you again for your attention.
Rafael B, Brazil
Review 840: "Thanks for your feedback mail that I received few days ago concerning my order. I was deeply impressed by the good attitude and customer service quality that Both Zchocolat and You provided to me. I received the chocolate in perfect condition and with full of surprises. I never met any company which treat a simple personal client like this. I’m totally satisfied and will definitely suggest Your products to anyone I may reach. Thanks so much for your concern.
Fei L., China
Review 839: "Good Morning! My friend in Arizona said the chocolates were FANTASTIC....:) so happy to hear! I will treat myself one of these days...service great...thank you for keeping me “posted” on the delivery...1st Class!!!
Mary H, USA
Review 838: "We did indeed receive your chocolates yesterday and tried a select few and fell in love with your products. We will most definitely be buying more from you in the future. Thank you for the quick and timely processing of the order. I was very excited to have received the package so quickly. Again thank you so much!"
Bruce K, USA
Review 837: "These chocolates were the most amazing I have ever seen. Rich as they are, we are still enjoying them. The presentation with family photos included was unbelievable. What a truly special gift! Thank you for following up the service. Very special!
Alison T, Australia
Review 836: "Thank-you for your follow-up letter, your attention to detail, exceptional products and customer service. We received our chocolates in excellent condition. They were exquisit and will resonate in our memory for some time to come! Many thanks.
Jeff & Kim, Canada
Review 835: "Dear ZChocolat,
I just wanted to write to you regarding my recent gift purchase. I'll keep this short, I promise. If I have one regret, I regret not becoming a VIP member on my first purchase. Your. Service. Is. Amazing.
The email notifications and tracking were spectacular - I didn't need to follow anything up. The gift recipient is thoroughly enjoying her chocolates, and so, naturally I doubt she will save one for me to try.
I am super impressed with the company, and will definitely be a returning customer.
Thank you ZChocolat,
A very satisfied customer
Tim G, Australia
Review 834: "I am really impressed with your service. From the moment I went onto your website to select my purchase to the time it was delivered, I have been meticulously informed of the whole process. It has made one young lady very happy with her gift on her birthday. Not one day late. Most importantly, she will be able to enjoy the finest quality of handmade chocolate. I am really happy with your service and product. I cannot thank you enough for delivering your service and product as promised and feel it is money worth spending. Will definitely recommend them to friends and will continue to buy your chocolates. Well done and thank you. MERCI BEAUCOUP
Denise J, Singapore
Review 833: "The chocolates from zchocolat were a real delight, from delivery (right on time) to packaging and finally to the taste and flavors. Rarely have I experienced such pleasure of taste and, I must say, I am positively impressed by your interest in your customer satisfaction. Wishing you a pleasant day, as sweet as the chocolates you so promote, and hoping to hear from you again.
Dominic P, Romania
Review 832: "Excellent customer service and spectacular gift products do exist. They are here at zChocolat.
I was looking for a website that might help me deliver a special birthday gift to my brother working by himself in Saudi Arabia - in an 'oil camp.' Found zChocolat. It promised delivery and first class service around the world. They delivered. My brother received a beautiful engraved wooden box with his name and 'Happy Birthday' on top and luscious French chocolates inside. And every service is available - from cards, to wrapping, to personal messages. Easy to use website made ordering a cinch. Best for me: I received an email about the package at each step of the way - from shipping, to receipt at customs, to delivery to carrier, to delivery to my brother. And, of course, he loved it. Sounds simple? It's not. I tried 2 other 'gift' sources who failed. I am very impressed with zChocolat and grateful for the top notch service and attention to detail. THANK YOU!
Andrea J, USA
Review 831: "I am an avid shopper and buyer of all interesting gifts for friends. I am not kidding when I tell you that this service was literally the best I have dealt with. I could personally get someone on the phone and talk about all the details of what I wanted. Then I got step by step delivery emails to put my mind at ease. I don't know what you are all doing, but the rest of the e- commerce world should call you for tips. Outstanding! "
Melissa G, USA
Review 830: "I would like to take a moment to compliment you and everyone at ZChocolat. I received my order in yesterday. Everything was perfect! I believe this has been the 4th time I order from ZChocolat. The chocolates are AMAZING! I am in love with the Chocamadines! My wife cannot resist the truffles! Thank you so much for the outstanding customer service and value. I have said this before, ZChocolat is my FAVORITE! I look forward to continuing to receive these amazing chocolates! Thanks and God Bless,
Will C, USA
Review 829: "I am more than satisfied with your superb & efficient service. Even the receiver is now addicted towards your delicious chocolates. I am happy that i have chosen Zchocolat.com. zChocolat ROCKS!!! Many thanks & HUGGS to the Zchocolat team for making us happy. Soon I will be rendering your services and shall recommend your name to my family & friends. Keep up with the excellent work!!
Abhijit S, UAE
Review 828: "Very satisfied with my order and with your customer service. He loved it! Especially the engraved box. Thank you so much!
Ronda D, USA
Review 827: "It was really brilliant and helpful to choose you guys, my wife became surprised as well as me about everything, the summer packing, the quality of product, the professionalism in work, and the chocolate was delicious with nice smell. Everything was perfect, and I’ll work with you guys whenever I’ve an occasion. Thanks again.
Khalid H, Saudi Arabia
Review 826: "I would like to thank zChocolat for their fabulous customer support. I was really satisfied and made my first experience as a client very impressionable. Thank you very much
Hanan A, UAE
Review 825: "I have enjoyed very much the chocolates my wife sent last week from beyond the ocean. It was a great surprise. I have to tell you that I am very impressed by the elegance of the box, the message card and small chocolate book inside and of course the chocolates itself. I would like to thank you for your kind note and the professionalism. Best regards,
Abdullah H, Canada
Review 824: "My friend received on her birthday yesterday. She loved it and sent several pictures. The wrapping and the gift itself were so impressive. I am greatly please w your service. Thanks a lot and will see you again"
Thai P, USA
Review 823: "Thank you for your prompt and impeccable service. I appreciate your continuous updates from the time of order, to the time of delivery.
Your excellent product, as well as service, makes it a pleasure to patronize you. I initially had the privilege of tasting your fine chocolates which were sent to our office from a patient of ours. I also had the opportunity to visit your lovely Aix en Provence less than 4 weeks ago. We stayed two nights at the Cezzanne Hotel, but unfortunately I did not have time to visit your shop. Hopefully I will on my next visit.
Thank you again for your outstanding service.
Nikki G, USA
Review 822: "My friends in Jordan raved about the box I sent them during the holidays and even posted it on facebook. But I also wanted you to know how AMAZING your customer service is (in addition to your products). The well-written, informative, smart correspondence you send is an example for other companies. Few companies treat every customer contact with this careful thinking and meticulous design. Thank you for making buying your products with beautiful packaging a pleasure. Your firm exemplifies what customer service and user experience should be. I work in this area and love to see when companies are doing it so well. Félicitations et merci beaucoup.
Barbara R, USA
Review 821: "My package was delivered on time. I have not yet opened it obviously due to the gift element but it looks wonderful. Thank you for your brilliant service.
You have been the most attentive online purchase I have made & will recommend you to others. Warm wishes
Alex W, Australia
Review 820: "Dear zChocolat team, Thank you for delivering my order to sister in Spain for her birthday in such a timely and well- organized manner!
To begin with, the website is very impressive and the ordering of the chocolates is made very straightforward and easy to use. There is also a small nice range of gifts to choose from if we are keen on sending any more than the chocolates- which i thought was a great idea. Post ordering, the email from your team confirming the order and telling us how they would keep us updated about the delivery throughout the whole process is very assuring :) Indeed as promised, i was amazed at the number of emails I received along the way assuring me when the parcel was shipped, when it had arrived at the destination city, when the delivery service had left, when the email was sent to my recipient and even an email on when she read it and how it was signed for- this is top- notch service in my opinion and I believe very few companies in the world do this!
I hear the packaging is also very nice from my sister ( the recipient of your chocolates) and sounds like exactly what I had asked for. The complimentary summer packaging is also well- thought of and am sure all your customers would really appreciate it :) my sis loved the laser engraving of her name in the box that she gets to keep and of course, the chocolates I hear are simply fantastic and lovely- I have not tasted them myself but I hope to one day :)
Thank you again all of you for making my sister's birthday memorable ! Keep up the fantastic work guys! Definitely will not hesitate to order from you all another time :)
Vidhya I, India
Review 819: "The service provided by zchocolat was second to none. Absolutely impressed by the seamless delivery and the updates provided. I would not hesitate to recommend you to family and friends and will continue to use your service for gifts in future. Thank you and kind regards,
Rebbecca W, Australia
Review 818: "I would like to thank you and your company for amazing service you provide! The Birthday present for my fiancé was wonderful,just like I wanted it to be. Thank you very much and I will surely recommend your company to friends and family! Thanks a lot once again for wonderful job done!! Regards,
Elena M, Russia
Review 817: "I am more than satisfied, I was amazed by the level of your services!
I buy so much online and I never came across such a wonderful service.
Avishag O, USA
Review 816: "Thank you very much. It was an amazing experience coordinating with zchocolat. The chocolates were incredible, and the gift package looked great. It was a very good idea for a gift. I am glad I used zchocolat."
Maha K, Saudi Arabia
Review 815: "My recipient was over the moon about the gift, the packaging and the chocolates they both adored! They said they were the best chocolates they had ever tasted. They said there is a French chocolate maker down the road from where they live and these chocolates are nothing compared to yours. She posted them on Facebook!! Thank you.
Louse F, USA
Review 814: "I'm very pleased to inform you and the management that this order was handled very well and was delivered as per the given timeline.
I was very satisfied as a customer the way the whole procedure and above all the communication and prompt confirmations were handled, and the level of profissionalism was fantastic!
and I can promise you that you guys have earned a permanent, promoting loyal customer!"
Review 813: "I just wanted to thank you so much for going so above and beyond in helping get these chocolates delivered to our friend. She was absolutely delighted with the chocolates and enjoyed all the descriptions and the variety. She was also touched by the card with the picture we chose. This was a really positive experience. Thank you for helping make this experience so rich and memorable for all of us. Gratefully,
Leslie G, USA
Review 812: "An excellent service your company has, I am very impressed. Once the order was place, careful attention has been given from the start. Destination is bangkok, I received an email from that the package will be posted as summer package. Once the package has left Paris, I felt like I was on the journey with it. I received an email for every single location where it had to cleared. And finally, in my mother's hand. Once I received the email that someone has signed for the package, I quickly rung my mother to see how everything was. She sounded so excited, the chocolates arrived safely. She was very impressed of how the package arrived 'very elegant'. Very delicious was her words. Once I heard her voice, it was such a relief as I know that she was pleased. Thank you for your platinum service. I will highly recommend your chocolate and your service to anyone to anywhere around the world. Kind regards
Rose W, USA
Review 811: "OOOOOMMMMMGGGGGGGGG!!!!!!!!!!!! zChocolat is the besttttttttttttttt!!!!!!!!!!!!!!!!!!!!!!!!!! My gift was delivered this morning even though I had asked it to be delivered in the afternoon. As my fiance works at the airport, he does not have a fix schedule and last night I just found out that he was off from work during the day today and that he will be going to work at 4pm. Then I was just hoping that the courier doesn't follow the instructions for the delivery time. This morning I was at work and I received text messages from my fiance and he could not just believe his eyes as he had thought that I had forgotten his birthday! He was soooo thrilled that he said that when he opened the outer box and read the card, his tongue and eyes were just frozen!! :) and then by the time he got to the chocolates and seeing his birth date on the chocolates, he said he was just going to fall down with excitement!!! :) Then, he sent me pictures of the chocolate box and the chocolates and the message card!! and then I couldn't believe myyy eyes!!!! OMGGG!!! The message was perfectly printed on the card with no mistakes!!! The chocolate box was sooooo beautiful with the message perfectly centered!!! OMGGGG!!! Then the chocolates with the right numbers!!!! After seeing the pictures that he sent me of the gift, i was shaking with surprise!!! Wow! what a morning!! I was soooooo lucky to have found your site while going through multiple other sites after being not so impressed by the variety of gifts available! And all the tracking and update e-mails by zchocolat!! WOW! Never seen something like that!!! As soon as my fiance send me the message-OOOOOMMMMMMGGGGGGGGGGG!!!!!!!!! without even saying anything else, at the same time, I received an e-mail from zchocolat that the order has been delivered and that it was signed by this person!!! With that information, I responded to my fiance's message by saying-do you like your gift? :) and then he was just on the ninth cloud!!!! and just couldn't believe that he just saw such a beautiful personalized gift!!!
Zchocolat has made my day and I have to say that I do not have words to describe how overly impressed I am with your service and all the attention to details of the gift!!! Not to mention that my fiance is mine forever because of your gift! :) Thank you soooooooooo veryyyyyyy muchhh!!!!!! for taking the time and so much care in preparing my gift and updating me with every step until the delivery. I have to say that I am your fan for life!!! :) Now, I will definitely order chocolates from zchocolat for myself!!! Keep up the great work and thank you again sooooo much for all the work that zchocolat has done for me, from your website, Customers service, customization and until the delivery! You have impressed me for life! And zchocolat is definitely the place for all my future gifts! Thank you for taking the time to read my message and have a great day! "
Mani S, Canada
Review 810: "Good morning, I want to inform you that the package has arrived and Mr Faisal really loved it, that made me happy! I want to tell you that you have helped
me so much. Thank you zChocolat for everything and your service is the best for many reasons :
3/ The company has the best stuff working for every details (love in details)
It's the my first time for online shopping and you made it so easy for me. I have trusted you for this package and dealt with every details in it and you did not worry about anything, every questions I asked were completely answered. I really appreciate everything you have done. You made me happy and thank you so much zChocolat and I really want to thank you Christelle for everything you have done, you did everything, it was pleasure working with you.
Bsma A, Saudi Arabia
Review 809: "Amazing selection! Quality products! She loved it! Quick shipping! Love you guys! "
Chase W, USA
Review 808: "My wife really liked the package and was very surprised that I took the time to find her something from a long , long way away. It was a great gift and the chocolate is excellent.
Once again , I say thank you for being very helpful and professional with me. I have already recommended you guys to a few of my friends and hopefully they will order something from you guys as well.
Thanks so much,
Brad L, Canada
Review 807: "I am so impressed at the customer service for keeping me informed of where the package was and all that. I am so amazed how something can come from so far in a short period of time. Now the big day is on Sunday...and I promise you another email and let you know my wife's reaction!
Thanks so much for everything,"
Brad L, Canada
Review 806: "I would like to thank you for ensuring timely delivery of gift to Singapore. The chocolates tasted heavenly. Thank you so much indeed!! Your mails gave regular tracking updates which reduced tension as to where the package has reached. Kudos to your quality of products and services. Best regards,
Boolu Ann G, India
Review 805: "I am sooooooooooo greatfull to all of you zchocolat! It is so nice to see the way you all following my gift to my loved one who is very far from home and with this he will never feel that he is far from us, it is all because of you zChocolat. I am very Greatfull to all of you, THANK YOU FROM BOTTOM OF MY HEART GOD BLESS YOU ALL AND THANKS ONCE AGAIN. "
Kaitan D, USA
Review 804: "Dear Madams & Sirs, Many thanks for all, You are excellent in every thing, quality ,customers service and delivery, you are distributing happiness your high quality products. Keep it up!"
Mohammed H, UAE
Review 803: "Dear z Chocolat, we just wanted to let you know that the above order arrived safely in Singapore yesterday ( Wednesday 20 June). Our daughter-in-law is delighted with her birthday present both from the presentation and the taste viewpoint. We were impressed by the efforts you undertook with the packaging to ensure that the Chocolats were not affected by Singapore’s heat. Many thanks
Rod M., Australia
Review 802: "I had recently ordered and had shipped your chocolates to Thailand. The package arrived in great condition due to the extra effort your company took to ensure the product was packaged in order to accommodate for the hotter weather. The packaging itself was beautiful and well crafted. DHL also did a wonderful job finding what is considered to be a rural and remote location of Thailand. The recipients were overjoyed and I wanted to personally thank you for your dedication to service, a fantastic product, and also keeping me informed via email of the packages journey while traveling to its final destination. In addition, what made the whole ordeal so much better was the fact between the ages of 14 – 80 years old; this was the first time several Thai individuals had ever tasted chocolate! I will be using and recommending your ZChocolates company in the future. Thank you, again. You are the best!
Gregg M, USA
Review 801: "Dear team ZChocolat, I am totally impressed with your effectiveness and professionalism. The presentation and the chocolate it's just fantastic! I am sure I will enjoy every single piece of it. Thank you very much,
Diana A, Bermuda
Review 800: "Thank you for your excellent gift service, the chocolates arrived and were a wonderful gift for my parents, who live so far away. I hope to enjoy your chocolates for myself one day. Your service and support in their speedy and special delivery was most reassuring and they were indeed packed to a very high standard ensuring they gave a most pleasing aroma when opened and still looked hand crafted to perfection. My parents opened them on Skype and this really completed the experience for us all as we could see the pleasure on their faces. I look forward to shopping with you again. Yours sincerely
Kate B, Canada
Review 799: "My recipient already received his gift and is so pleased with the 'love in chocolates' package that I am smiling non-stop. I am glad to have found such a special company that aim for the love in details and commitment to guarantee the delivery in time at its final destination. Thank you once more to provide such a reliable assistance. Kind Regards from Brazil
Paula S, Brazil
Review 798: "I have received the chocolates in good time and in excellent condition. Thank you for your time, efforts and concerns with my order. I really do appreciate it. The chocolates are beautiful and the presentation beyond my expectations. Again, thank you. I will not hesitate to recommend zChocolat to all of my friends and family. Have a great day. Kind regards,"
Aaron L, USA
Review 797: "Thanks for your message. I must tell you I was extremely impressed with the attention to detail and the extraordinarily professional manner in which my gift was handled! My friend loved the personal touches and again was also very impressed with the efficiency and timeliness of delivery etc. Additionally, I was very appreciative of the updates, from shipping to customs to delivery. It made a fun experience out of what can often be a difficult task (sending gifts abroad and especially to less common destinations). Thanks so much for such a pleasant experience that exceeded my expectations. Best,
Mia A, USA
Review 796: "I just wanted to say THANK YOU so much for the speedy delivery of your beautiful chocolates to my mother in Portugal on Mother's Day. I just recieved an email from her saying that she couldn't stop crying when she recieved her gift. My brothers and I were unable to be with or contact her for this special day so you guys helped us heaps. I will definatley be recommending you to others. Thanks again and God Bless,"
Tessa O, New Zealand
Review 795: "I just wanted to let you know how truly happy I am with the products and services I have received from zChocolat. I am a first time customer who used your service to send chocolates to my Mother who lives over 500 km away from me in a different province in Canada. Your regular email updates kept me in the loop on where my package was during the delivery process from France, I got an updated email when the package was actually on the delivery truck which allowed to me call my mother to arrange for her to be home before the delivery truck arrived. On top of that, my mother was thrilled with the presentation of the gift, the packaging and, of course, the chocolates themselves. This was my first experience with your company and I can guarantee that it won’t be the last. Your customer service and attention to detail was better than I had hoped for. Thank you so much for making my mother’s day special.
Dan B, USA
Review 794: "Thanks for the reply, glad to see a company that actually checks their surveys.
My mother just received the Chocolates and had nothing but high remarks, she was very pleased. Thanks again for the high level of quality/service and I will definitivly be using you again for future purchases.
Arthur M, USA
Review 793: "I cannot thank you enough for wonderful product and your fantastic service!Wow!
Communication, shipping, ease of purchase and helpful web site is above ANY other company I have ever done business with. You have restored my faith in doing on line purchases. You are the shining example on how business should be run.(My Mother also thanks you, It was her Mother’s day gift.) Thank you again
Adrienne F, USA
Review 792: "My girlfriend is very pleased with the chocolates and absolutely adored the rich taste of them. Plus the packaging itself was very lovely and might I add that I am very happy the way the chocolates were kept fresh and cold with the summer package. Very professional as a chocolate extraordinaire.
It is my pleasure to inform you that I have selected zChocolate as my traditional anniversary gift to her and I hope to make another purchase same time next year. Keep up the good work and the excellent service you have provided. Je vous adresse mes plus vifs remerciements. À la prochaine!"
Review 791: "My sincere gratitude for this good service you have provided for me! Helps put the mind at ease knowing that you are constantly updating me the package's whereabouts. Keep it up! Perfect gift for our one year anniversary.
Thank you so much."
Review 790: "Thank you for your exceptional service. I would have to say you guys are one of the best customer service I got in years. I was very happy to see how well you track your orders and keep the customer updated. I will definitively recommend you to my friends and family. I look forward to shopping from you again. I give you guys a 10 out of 10 for service and quality.
Thineshkumar C, Canada
Review 789: "To whom it may concern, just a note to compliment you on the beautiful web site wonderful service provided - The chocolates I ordered in Australia ON THURSDAY 5 April were delivered to my sister in Tuscany on FRIDAY 6 April just 24 hr turn around - fantastic!! Being kept informed of each step was wonderful - Beautifully presented and ordering is so easy, each step clearly detailed which makes it easy to complete the order- one of the best sites I have used. I will be using this site again, thank you once again
Dalene C, Australia
Review 788: "Just to say thank you for your excellent communication during the delivery of my brother-in-law’s birthday chocolates to USA. I was kept up to date with each step and finally informed of their arrival. My brother-in-law was absolutely thrilled with his present, impressed with the packaging (and he isn’t usually impressed easily!), loved the presentation but especially loved the chocolates! He’s been eating one each day to make them last and my sister has only been allowed a taste of one! Thanks again for a successful present as it’s difficult to know from a website whether what you see is actually as good as it looks! This time it definitely was.
Adrienne S, UK
Review 787: "This was my first time shopping at zChocolat, and I must say that I am extremely impressed with your communication as well as the quality of your product! I knew where my order was at all times, and the recipient of your chocolates had only one word to describe them: delicious! Thank you for your attention to detail in both your product and in the shipping of your product!"
Lyt B, USA
Review 786: "zChocolat, Thank you very much for your timely delivery of my order, my recipient was pleasantly surprised as today is his actual birthday so the chocolates got there just in time! I also appreciate that you kept me appraised of the progress throughout the delivery process, that is truly outstanding customer service. I will be singing your praises and will definitely be returning for my next order. Thanks again,"
Lucy K, USA
Review 785: "Thank You so much, I just received my order and I just want to say that since I started internet shopping, I have not experienced such great service. Your service and the care you take to ensure delivery of customer’s order is unmatched. Thank You. You made my day because I received the chocolates just when I needed them.
Pamela B, UAE
Review 784: "Just wanted to thank you for all the information you gave me and so glad to inform you that the order was received by my recipient in excellent condition, not to mention the fast delivery! Thanks again for the good quality and care, certainly I will order from you again.
Bashayer A.A, Kuwait
Review 783: "I would just like to thank you for the wonderful service, not to mention the beautiful gift that you delivered to my recipient for his birthday on March 12. He was totally impressed with your beautiful chocolates and the lovely presentation box, and it certainly made for a beautiful surprise for him. Many thanks,
Dianne S, Australia
Review 782: "I just wanted to thank you for your excellent Service and Customer care. You were so efficient at what you do that you made me feel like I was the only client you were dealing with. The fact that the gift got delivered on time and that she loved it, was just a bonus. Keep up the good work. God bless,"
Temesgen D, South Africa
Review 781: "I recently ordered the beautiful 3 drawer mahogony box with the 60 pce chocolate set.
Thank you so much for the ease and efficiency it was to proceed with the order and for keeping me informed all the way - I live in Australia!!
The gift - which is for my husband, our 7 year wedding anniversary came before the date. The delivery was super fast and very impressive.
I have recommended your company to all my friends.
Thanks so much
Donna, Melbourne, Australia
Review 780: "My spouse got the package on the 1st. It arrived on time. She was shocked every moment.. from the time she open the cardbord packaging. to the point she saw everyting inside.
Thank you very much. This gift is pricy but well well worth it. I dont regret it at all. Your compay dose a great job. I'm very pleased."
Review 779: "To all of the hard-working team at Z Chocolat, I would like to express my sincerest appreciation and gratitude for your magnificent service. From Brisbane Australia, I placed an order on the night of the 6th February 2012, and received it within FOUR days, all the way from Paris! I was most impressed by the speed with which it arrived. I was also extremely impressed by the fact that I was contacted the very day after I placed the order to tell me that there was a problem with the processing. When I rang z Chocolat I spoke to a very well-mannered, well-spoken, helpful lady who very quickly told me what the problem was. She did not need to place me 'on hold' for more than a few moments, nor have to transfer my call to someone else, or some other department. She said that the team had recognised my name to be 'Emma', yet I had requested simply 'M' to be inscribed on the plaque, and they were unsure as to whether I had made a 'typo' error in my initial request. I was astonished by the thoroughness and personalised nature of this service, and I felt very valued as a customer. Between lodging my order and receiving it, I received seven emails, informing me at each step of the way the progress of my order, from when it left your store, to when it reached customs in Brisbane, to when it was on the DHL courier, to when it was delivered, and... to epitomise the level of excellence in your service, the final email even included the name of the person who signed for my package!
All of that, and then the joy of seeing my dear husband open the box on Valentine's day to find the charming mahogany box with the boat carving, the inscription, the personalised card, and the superb packaging, was just wonderful. My husband is a lover of fine chocolates, having watched his very own grandfather making chocolates when he was a small boy. He was delighted with the quality and taste of your chocolates.
We will definitely be 'repeat' customers, and I have already told many people about the excellent service and quality products that you supply. Incidentally, you may like to know that I found out about your company by 'word-of-mouth' also. Yours Sincerely, Emma and Stephen "
Emma Z, Australia
Review 778: "I just wanted to send you an email to thank you for the amazing service that you guys provided in delivering chocolates to someone in Italy for me… The regular updates on my order were fantastic and the fact that you were able to deliver it on Valentines Day was most certainly appreciated ! Again, thank you so much… You had a very happy man at one end of the earth and a very happy sender at the other…Regards,
Stefanie J, Australie
Review 777: "The order I placed was received today and I have to say I am impressed by the quality of customer service you delivered. The whole packaging was beautiful.
Keep up the good work. Regards,
Juveria F, Pakistan
Review 776: "Thank you so much for your service. My partner recieved his gift and I got to watch him open it on skype. He loved it! The heart lock made it very entertaining to watch. Your quick reponse to my emails with concerns and questions was undoubtedly the best I've ever experienced. I also found your website extremly easy to navigate and order. I loved the way you could just pick the extras and see what they were! I will recommend you to everyone! Kind regards, Tessa "
Tessa M, Autralia
Review 775: "She got the chocolates and she was amazed by the presentation and the taste. You guys have made someone's day and got me some browning points too :)
The exclusivity speaks for itself. Well done to you and the team. I will definitely use your company again and recommend it to my friends. Regards,"
Malik K., UK
Review 774: "I have been meaning to write to tell you that my mother-in-law was thrilled with her chocolates. She said that the chocolates were delicious but she was particularly impressed with the presentation and loved the sachet of lavender. I've rarely seen her so happy with a gift! Thank you also for all your help with setting up my account. I'm very impressed with the customer service. Kind regards,
Eileen S, Australia
Review 773: "Rarely, anymore, am I impressed by a new chocolate discovery. Sameness abounds.
In December I ordered several boxes of your chocolates for my clients at my spa and a few family members (oh yes, and one for myself). The day it arrived was the first of 30 days of exquisite discovery as I permitted myself to have one per day so the individual experiences did not meld into one another. Thank you for protecting the art of chocolate, the art of design and presentation and the art of service.
Review 772: "I received the 2012 wishes moments ago. It is not only your delicious chocolates, but your amazing customer service that make zChocolat amazing. Thank you for your excellence and for keeping romance alive and flourishing! I wish I could splurge on your products more often! "
Review 771: "I would just like to thank you and your wonder team at zChocolat for the extremely prompt service of my order prior to Christmas. They were all gifts and all the recipients just loved them. Thanks again and I'm sure I will be ordering again.Regards"
Joanne H, USA
Review 770: "Thank you:
for the great product
for the great follow up
for the great commitments u kept
for the great online shopping experience
for the best service i ever get
thank u zchocolat team .. i received my order today and am really amazed of the quality of service level
Review 769: "I would like to take this opportunity to thank you & the zchocolat team for ensuring the delivery a successful one. I'm elated that my boyfriend received the gift with much delight! He's loving the chocolates too! He's extremely pleased with the customized packaging and the excellent quality of chocolate. Thank you for making this birthday surprise a success!
Cannot express how satisfied I am with your service! Thumbs up! I would definitely recommend zchocolat to everyone. In fact, I'm gonna link you up on my blog!
Review 768: "My friend was very pleased with the package and I have a best experience ordering from ZChocolat. The service was impressive and the delivery was prompt with a detail tracking information. Thank you and will recommend you to all my friends and family."
Mariati M. USA
Review 767: "I'm just e-mailing to let you know that my son and daughter-in-law are really enjoying the chocolates from your company zChocolat. The chocolates arrived in Japan in perfect condition, and just a few days after I told them they were coming. They will recommend them to all their friends who wish to send or enjoy for themselves, speciality chocolates.
Review 766: "Just a quick note to say Thank you for you're excellent customer service and attention to detail on every order.
My family in North Carolina USA loves the chocolate and the detail of how it was packaged and shipped...
You're standards are very high which is so comforting..
Thank you once again for helping to create a wonderful Christmas gift for my family in North Carolina."
Karen, Andover, USA
Review 765: "Thank you so very much for your terrific customer service in keeping me advised about these shipments.
Both have been delivered, and will be thoroughly enjoyed during the Christmas holiday. Actually, I must
admit to opening my own package on arrival and sampling one absolutely divine chocolate. I'm smitten!
Your detailed notifications about delivery were extremely appreciated, and definitely beyond what is generally
expected from online shopping. Your service can certainly be described as exemplary, and your chocolates -
well - indescribable perfection.
Happy holidays to you all from a truly pleased customer.
Review 764: "I would like to take this opportunity to commend the zChocolat.com team.
I sent some chocolates as a birthday present and the service, quality and range has been second to none. Also, in my opinion, extremely well-priced for what they are.
I will be using this company again in the future.
Review 763: "Bonjour zChocolat, I am writing to inform you how satisfied I was with my recent order. First of all, it was very nice to get notified each time my gift got closer to its recipient. It showed right from the start how professional you were. The recipient was thrilled with the thoughtful details of her package along with the delicious numbered chocolates in it. Thank you so much for your professional and delicious service! I will definitely come back to zChocolat.com. Best, "
Ayse N, USA
Review 762: "I am a first time customer this year and purchased your 5 boxes of four chocolates. I will use them as christmas gifts. Your service is amazing and the package tracking was excellent. So 7 stars for your service and I am sure your chocolates are too. Thank you! John P."
John P. CA
Review 761: "Just wanted to drop you a quick line to say thanks for the great service. I sent a box of hearts to a friend in Sydney Australia. They arrived exactly as scheduled. The recipient was completely enchanted with them and now thinks I am the most romantic man on the planet!! So that is a job well done. Great company, great service, will be using you again. Many thanks Mike"
Michael R. USA
Review 760: "Thank you for your excellent service and the finest products which are created by your passion. As a result, I am sure that you get a lot of compliments from your customers. My recipient was very impressed by the quality and neat job you have done. Thanks again! I am very happy with your services. :)
P.S. I, of course, will order again. Paemika P."
Paemika P, Thailand
Review 759: "I just wanted to thank you and the zChocolat team for making this such a wonderful experience. I am blown away by your superior customer service and beautiful products. I will definitely have zChocolat bookmarked for when I need a special gift.
Terri K., Australia
Review 758: "Today my loved one received her chocolates. We are shocked at your companies brilliance to make someone feel special. We thank you all!"
Martin P, UK
Review 757: "Shopping with you has been an amazing, extremely professional experience – well done for really personalising a remote shopping experience.
Miranda I., USA
Review 756: "Shopping with you has been an amazing , extremely professional experience – well done for really personalising a remote shopping experience."
Review 755: "I would like to express my deepest and warmest thanks and appretiation for all of what you are doing as employees and as a firm (Zchocolate). I recieved a package of your new chocolates last week; and it was superb!!!!!. Thanks a million, and also a million thanks for your invitation...I am proud that i have knew such a company; always exellent and professional."
Review 754: "I would like to thank you and your staff at zchocolat for your outstanding service. The service was quick and efficient and every step of the way you let me know what was happening. A lot of businesses can learn from you. The chocolates arrived safely and on time and my daughter in Japan was very surprised when she received them and the beautiful way they were packaged and not to mention the taste, outstanding and delicious. We were envious. When my husband saw them and heard all about them(on SKYPE from my daughter) he told me this is what he wanted for Christmas, just more of them. No doubt you will hear from me again and thank you once more, you made my daughter very happy as well as her mother.
Uter M., Australia
Review 753: "Just a quick note to say many, many thanks for such a great service! The goods were delivered today and the recipients were absolutely delighted :) As a new customer I have been extremely impressed with the service and I will not hesitate to use you and recommend you in the future.
Kind regards, Steve
Steve F, USA
Review 752: "Thank you very much for such an excellent product and outstanding service. My client was very happy and I cannot tell you how impressed I am with this service. Thank you again. Rob D."
Rob D, UK
Review 751: "To Zchocolat, Thank You for the top shelf service, communication and quality of your chocolat!!! The presentation of the gift box, the beautiful card, and most of all the delicious and highest grade quality tasting chocolat. My friend loved her gift!!! Sincerely Michelle
Review 750: "Hi and good morning, I just wanna say Thank You to you guys, your whole team who made my Day. Thank You for such a beautiful Service you guys delivered my Gift right on time. I am very pleased. To all zChocolate team, may God Bless You... Thank You."
Naeem, United Arab Emirates
Review 749: "I just wanted to say thanks for the good communication and follow-up on the chocolate delivery to Thailand."
Review 748: "Thank you very much.
I am impessed with zChocolat's service and ease of use."
Charl, South Africa
Review 747: "My recipient called me and she was very happy as she loved everything...without you it wouldn't be possble :) ... once again thanks for everything."
Review 746: "I have talked to my brother and learned that he got the chocolates! He was very surprised. He also loved your chocolate! I am really curious about your products, so in the future I will order for my self. Thanks for quick replies and fast delivery! You are the best!"
Review 745: "I don't how to thank you for your support. The package was a surprise to Yasamin, and was the best ever in her life :) Thank you once again, and I'll sign up for a VIP membership soon :)
Have a great day and zchocolat is the best !!
Review 744: "Thank you sooo much! I love your service!
I am not buying gifts from anywhere else!"
Review 743: "I am happy with the whole shopping experience and my recipient was happily impressed by your chocolates."
Review 742: "Since discovering your website on the Internet purely by accident, I have used your online service twice, once to my Mother in Brisbane and once to my wife in Perth (Australia). I congratulate you on your luxury, high end product, your concept and your service support. The deliveries were within three days as promised, the flow of delivery information was efficient and reassuring and the end result is a very happy mother and wife. The chocolates are wonderful.
Thank you very much.
Mike McGreevy, Australia
Review 741: "As a manufacture of the top quality cut diamonds in the world we deal with
many high end clients and we are hoping to turn them on to your chocolates.
We always love to give credit where credit is due. If there are any services
you would like me to write a review for you I would be more then happy to.
Thank you again for your wonderful products. "
Ashley Bailey, USA
Review 740: "I would highly recommend zChocolat.com to anyone who is a chocolate lover and/or is looking for a gift to impress. I have ordered twice from zChocolat.com and on both occasions, my purchase and special requests were met with swift and helpful response from their customer service. Both my orders were gifts with customized boxes for chocolate-lover friends and they were extremely impressed with 'the best chocolates I have ever tasted' and 'the gift box that I intend to keep for a long time'. Special thanks and appreciation to Christelle Maillet for her patience and prompt replies in assisting me with my purchases!
Ngee Hong, Singapore
Review 739: "A Wonderful Experience And Fantastic Service. This is my first time to buy presents from your awesome site and really I was impressed throughout every step. My girlfriend was really also amazed with gift and it made me popular with her. Also i would like to thank your customer care team specially Christelle Maillet as she was of great help when I encountered some delays and cleared things up for me with high professionalism your follow up service is spectacular. Consider me a permanent customer and surely also all my friends will hear about your phenomenal service. Wish you all the best and success in the world and God bless.
Dr. Amgad Hamza, Saudi Arabia
Review 738: "Thank you again for the wonderful service. I regularly order gifts online and the service you and zChocolat provide is exceptional! Response time and consumer care have been outstanding. I will reccommend your site to all my friends.
Merijn Mulder, Netherlands
Review 737: "Thank you for all the effort, it is really nice to see such dedication from your company side. Nothing has been missed and whole experience was delightful. Thank you very very much."
Marko Mancic, AE
Review 736: "Again you came through with flying colours, delivery made on time! Excellent! Thanks a lot! With kind regards, cheers"
Robert Wendrich, Netherlands
Review 735: "Order received today. Many thanks. It's such a pleasure doing business with you. I wish more companies would follow your business model. Thank you.
Review 734: "I have just been told by my girlfriend (the recipient) that she just received the package. She's liking and loving it not just the chocolates but also the box as well.. Definitely fantastic...
Review 733: "The package I had ordered for Yvonne was received in time and she was very surprised and extremely happy with the chocolates! I again want to thank you for all of your efforts, and as I said before your company offers a great service and great products too. It was a great experience to provide some sweets for my sweet!
Review 732: "This is the second time am using this, the last time was for my parents anniversary and they loved the chocolates so much, the quality and taste was very good, this time is a close friend's birthday and I can't wait until she gets it. The packaging was great and the attention to details is remarkable, I wish you sucess and prosper..
Review 731: "Yesterday my girlfriend received the package and it was in GOOD SHAPE. Thank you so much for your excellence customer service. I will definitely recommend my friends to try your website in the future.
Review 730: "Your creations arrived safely in Scotland this afternoon. My wife advises that the Chocolates are heavenly and exquisite. It is indeed rare when a product exceeds promotion. Your understatement is refreshing. I am indebted to your art. For future Chocolate gifts I won't look elsewhere. Avec respect et 'summa cum laude'."
Review 729: "Kerri's package arrived in time friday morning. Perfect service that all I can say always will be proud to be client of zChocolat the product the service your great care and fast respond everything is PERFECT. Thank you so much and thanks to all the zChocolat team have a nice day
Review 728: "Thank you to you all. The professionalism and quick responses and monitoring of my order was fantastic, I take my hat of to you. Your service is the best I have ever seen and I hope to do business with you in the future. My Brother messaged me and said he had received the chocolates. Thank you again."
Review 727: "Thank you so much for making my Alessandro so happy. The chocolates were a big hit and he was so surprised.Your continued contact during the shipping process was comforting and I will definitely use your services again.I wish you and yours happiness always."
Review 726: "Your service is fantastic as is your product. Thank you very much."
Review 725: "Thank you so much for your fabulous service and product. The Chocolates were received with much surprise and joy by my mum in Australia and the tracking of DHL in the delivery process was incredible. I will recommend your chocolates to all my family and friends and will also be using you again. Thank you again."
Review 724: "She was very touched with the gift and delighted with the chocolates. I must say that, despite expecting an excellent service, you managed to surprise me. You are above excellence. :-) Thank you."
Review 723: "That was fantastic, if only things in life went as easy, well-informed and as full of qualiy and care as that.
Michael, United Kingdom
Review 722: "Hello, the gift has arrived and my boyfriend was so thrilled and surprised. Thank you once again and I will recommend you to everyone!"
Review 721: "It was a wonderful experience and my friend was very pleased. Thank you! Looking forward on ordering again soon."
Review 720: "Thank goodness....somewhere that sells chocolates in beautifully hand crafted boxes. What a great idea! And the engraving on the side of the box is perfect. Thank you!"
Review 719: "GREAT website & service! Love the comprehensive list of options & ability to customize! I'll be using your service again for many of my innumerable clients & worldwide customers! Glad I found you - Thanks!"
Review 718: "I just wanted to say thank you...my friend recieved this gift and thought it was unbelievable from the box to the chocolate itself...you never know what you are going to get when you order on-line and I just wanted you to know I have already told many friends about your website and plan on using you again in the future. Thanks for such an exquisite gift.
Review 717: "Thank you so much for your efficient service! Our friends were absolutely thrilled to receive what they did, and HOW they did! This couple is very special and very wealthy... they have everything, they have done everything, seen everything, and nothing surprises them anymore, UNTIL we sent them your chocolates :-) It is always a pleasure dealing with you and I wish that in the future I can do so more often!
Review 716: "I just wanted to thank you again for your help with my VIP status. I placed a larger order last night, and am looking forward to getting more chocolate (along with the gifts I ordered for some friends). I received my VIP gift already, and I wanted to tell you that I LOVE the new collection!!!!!! Everything I've tasted so far has been outstanding. I ordered a large refill package for myself, and I have an idea it won't last very long once it gets here. My husband and I will devour it! Again, my thanks. I love your company!"
Review 715: "Great service. Love your product. I used your product to get my wife. Now married, I have not had the need to 'woo' her so much. Thanks so much. We still have your 'box' with the heart and inscription on it from 3 years ago. We would always use your product when we have the need. Nothing this Christmas. Baby on the way. Good luck. You have a great product, and your business no doubt places customers first!'
Review 714: "I love you product and company! I use you every year for my customers in Europe...
Review 713: "I have never been anything but enormously satisfied with your products and top notch customer service. I have recommended your company to numerous friends and colleagues and continue to regard zChocolat as one of the best companies I've ever had the pleasure of doing business with. My lack of patronage has only to do with the economy, I'm afraid, as I'm sure you're hearing all too often. As business picks back up and my family and I can loose our purse strings, I promise I will return as a loyal customer. Happy Holidays to you and your family."
Review 712: "Hello, I am pleased to say how much I LOVE zChocolat, and that my fiancee is already a VIP member just from all she sent to me. I got a huge trunk (wooden book actually) full a while ago, and lost the little instructions for how to make cocoa with that amazing hint of cinnamon cocoa powder. Thank you very much, and if there is anyplace I can leave a customer rating, I will gladly give you all the stars of excellence I can! Honestly it is the best most amazing chocolate in the world. All the choclates are long gone of course, only the cocoa remains!"
Review 711: "Just got a response from one of the recipients: the most amazing box of chocolates - not only are they delicious (yes even at 9.25am - it's never too early for chocolate) but the box they came in is divine."
Review 710: "Thanks again for the beautiful box full of the delicious chocolates! Wow, we were so impressed with the detailing on the box, from the logo to my engraved name. And the chocolates--again, wow! They were phenomenal! We have been so pleased with not only your product, but also with your fantastic service. You truly have been wonderful to work with. The follow-up emails on the unsuccessful deliveries is just another measure that you all are taking to ensure our clients our getting their gifts. Thank you!"
Review 709: "Thank you for the email. I am very impressed by the fact that a corporation like zChocolat keeps track of little purchases such as mine. I felt I had to reply to say that there are no words to describe the outstanding quality of your services or your products. I could not imagine anyone EVER being disappointed! It is just not possible- it was a very special occasion that I ordered those chocolates for and I had several special requests and unlike with other company's, zChocolat did not fail to impress at any level. All my requests were met effortlessly and the chocolates I hear were sublime. The only reason I have not used your wonderful company again is purely finances. With the Rand being a little weak, it makes the chocolates somewhat too expensive for our budget- although I have to say, if you can afford them, they are worth every penny! Thank you for your concern, just another example of your excellent service. Have a magical festive season."
Liz, South Africa
Review 708: "For such outstanding service. I'm extremely pleased.
Review 707: "Just wanted to share with you one of the reactions to the gift boxes we sent with your help last week: Thank you Magdi for the special delivery all the way from France! I got the package ten minutes ago and was wondering who it was from and what was in the box ... given the package was sent from France. Carmen and Roberto are on vacation, so they have not seen the so exquisitely package and the taste (Roberto and Carmen, fyi... they are hand made in France by Pascal Caflet World Champion Chocolate using 400 year old passionate tradition). On their behalf and my sincere appreciation, I want to say thank you and wishing you a blessed 2010!
Review 706: "Terrific website - I loved the displays of the products and how you could customise the orders. Great work Mat
Matt, New Zealand
Review 705: "Thank you so much for very kindly resending the card and the truly unexpected additional box of chocolates. Along with the original package it has really helped to cheer my Mom up now that she is home from hospital and stating convalescence. I thought you might like to know that apparently she had named the little teddy bear 'MOT'. My Sister asked what that meant. Mom (87) said 'My Own Teddybear'-she never had a teddy bear of her own as a child or even later in life. I guess you helped me score enough Brownie points to last a loooong time!!!(Sorry, that's probably a USA saying-'Brownie, as in Girlscouts/Girl Guides...)Many thanks again.
Review 704: "Congratulations on a job well done. The lovely lady who received this gift was impressed before she even took off the gift wrapping. She was so shocked at how beautiful the mahogany box was and how amazing the chocolates where. She loved the fact that her name was engraved on the side. This is a gift she will treasure forever. Thank you so much for making her day (A dozen red roses that I gave her with this gift made it even more special).
Review 703: "Guess what? My brother's present did indeed arrive on his birthday on the 20th. He said the chocolates are absolutely delicious and the packaging was very impressive. Thank-you so much for your wonderful service and we can't wait to surprise someone else with a box of chocolates."
Review 702: "The chocolates were delivered this morning. WOW what a complete delight from the suspense of opening the packaging to the taste, sublime. I will definately be ordering new products and I am going to sign for VIP membership. May I offer my sincere thanks for such wonderful services.
Steve, United Kingdom
Review 701: "Just want to thank you in advance for the wonderful service and products. You always make me look thoughtful and informed...
Review 700: "The best chocolates in the world!!"
Review 699: "I just wanted to express my gratitude. This gift was amazing!! It brought tears to my wifes eyes. You all really do an excellent job, a true work of art in each chocolate."
Review 698: "We received our chocolates early this afternoon, they were in perfect condition. The packaging of your product was absolutely superior to all others I have tried. In regards to the chocolates I believe new adjectives need to be created to describe how delicious your chocolates taste. Although I have ordered from you before, it has been a while since the last time, and if possible you have even surpassed the flavor of the previous chocolates. Thank you so much for all your assistance in placing my order and the quickness with which they delivered your exquisite treats. It is an absolute pleasure to do business with Z Chocolate."
Review 697: "I just wanted to inform you that my chocolates was delivered in a perfect condition and I really loved them!! :)
Review 696: "Beside the best chocolates on the planet, you also have a customer service that is out of this world. Thank you. Have a great day! "
Review 695: "I have received my wonderful Cacao 'En Poudre' and can not wait to try it as I know that it will be so wonderful!! I love hot chocolate and when I vacationed in Paris, we would enjoy a delicious cup while sitting outside at one of the many wonderful cafes. Receiving this gift of cacao from your company brought back many wonderful memories of my time spent in Paris. Thank you so much and have a wonderful day!! Oh, by the way, everyone that I gave zchocolats to for Christmas raved about how delicious they were and they loved the packaging and the lavender scents.
Review 694: "My friend in Germany received the gift I sent and she told me that those chocolates were the most delicious she has ever tasted. Thank you for doing such a good job."
Review 693: "We actually received the last order on time, they still did not follow the instructions given at the time of order. As always, your chocolates are outstanding!"
Review 692: "I loved the chocolates that one of my vendors sent for the Holidays and will continue to use your services.
Review 691: "Beautiful websiteand, beautiful products. The only thing that I found a little difficult, maybe it is because I am using Mac, is that when scrolling, it scrolls through very fast, and I ended up needing to use the scroll bar instead of just the easy-scroll of mac. But all in all very impressed Thank you "
Review 690: "Love love love this website and very happy with the ideas put behind this company."
Review 689: "Fantastic website, loved using it. Well done!"
Duncan, United Kingdom
Review 688: "Spectacular web design and ease of use. Thanks"
Review 687: "Very elegant photography which enhances the experience. Thanks for the updates.
Review 686: "It is my first ordering from your website and I love it since I can't find other website that sells on-line and deliver to the Caribbean. Iwill be ordering more in the future. Thank you for your service."
Review 685: "Beautiful and fun :)"
Review 684: "I like the chocolate designs and the website looks really good, please improve the loading speed!"
Review 683: "I have shopped with you for at least 5 years now and I am always very pleased with the website and the delicious product. Thank you.
Review 682: "Brilliant site and fantastic way to be able to send gifts."
Review 681: "Great Website. This is my second order from you. I know it wont be my last. Thank you!"
Review 680: "This site is wonderful. It has all the right touches. Merci beaucoup "
Review 679: "Dear zchocolat team,I just wanted to say thank you for the wonderful service I received when sending my husband his Valentines Day present.The chocolates were amazing and so was the service!"
Review 678: "Those are the best chocolates ever! We've only had 3 and, each one was a treat. I shared with Joe (but he knows better than me how to get into the box without me around) and we both were in awe of the flavors. I want to savour them after dinner. I think that will be tomorrow night, I have a board meeting tonight (and this really good cook makes our dinner). So, 'yes' the chocolates are really special and worth the expense and wait. Well, I didn't buy them so I'm not sure about the expense but they sure made me happy! I love you. "
Review 677: "I would like to express my deepest appreciation for the package that I received yesterday in perfect shape. I finally enjoyed your superior chocolate and no doubt I will be a loyal customer. Thanks for all the efforts you spent to satisfy my needs. "
Review 676: "They are the best chocolates I have ever tasted! Wow! My colleagues loved them too.
Review 675: "Wow I am simply blown away by your service. Thank you for your efficiency and fine quality, and for making my gift so special from a distance. "
Lameze, South Africa
Review 674: "I gave my friend a lovely surprise and all went well on timing. Thank you for being a serious company and for keeping me updated with all the information."
Review 673: "Just wanted to say thank you for your incredible service. I very much appreciated the concierge service and being updated during delivery. My friend loved her gift and has commended zchocolat's presentation of the card, packaging, and wonderful chocolates. Thanks very much!"
Review 672: "fantastic service :) didn't expect a follow up call from France to check on some missing details of my order. thank you!"
Jermaine E Jx
Review 671: "Wow, we just ate like half the chocolates. They are delicious! My husband says zChocolat are now his favorite. He especially loved the Z chocolate, I for one favored #6. I can't wait to tell everyone about zChocolat!"
Review 670: "What an impressively pictured and worded website, product and delivery tracking service you have! You are right to be very proud of your professionalism on all levels. Thank you so much! I have finally found a quality, reliable gift service and will be making use of it in the future"
Review 669: "We usually don't get immaculate customer service like this in the US, so we are truly impressed with your company's professionalism and customer care, and we will refer zChocolat.com to all our chocolate-lover friends."
Review 668: "I have never received a service of this quality before - truly the highest quality"
Review 667: "I would like to express my deepest appreciation for the replacement which I received yesterday in perfect shape. I finally enjoyed your superior chocolate and no doubt I will be a loyal customer. Thanks for all the efforts you spent to satisfy my needs. "
Review 666: "I have shopped with you for at least 5 years now and I am always very pleased with the website and the delicious product. Thank you."
Review 665: "It is my first ordering from your website and I love it since I cannot find other website that sells online and deliver to the Caribbean. I will order more in the future. Thank you for your service"
Review 664: "I want to thank you very much for the work done. Today, my friend got his wonderful chocolate box at the delivery time I required. It is little wonder that people are far from each other but able to please each other with your help. You are giving joy to people. Thank you very much."
Review 663: "I have to say I was blown away by the quality of service provided by just the website alone. I was looking for a gift to send to my long distance girlfriend for our one year anniversary. Of course, she is a chocolate lover. Your product was perfect for what I was looking for!"
Review 662: "Your website is beautiful. I have just posted your site to my Facebook page to share the BEST CHOCOLATE in the world.I wish you great progress. You are true artists!!!"
Review 661: "I do think your website is superb, you must be very proud. I would also like to thank you for your customer service, few companies treat their customers as professionally as you do. Well done."
Review 660: "So so many thanks to you !!!!! You really add something magical when it comes to giving a gift... I have never experienced a service like that even when dealing face to face .... She loves it and I am extremely impressed! You have won a loyal customer."
Ivailo, Afrique du Sud
Review 659: "The website is gorgeous....One of the nicest I have ever seen. And your quick and gracious reply to my note is impressive and thoughtful. Four stars"
Review 658: "I would love to thank you for your professionalism, effeciency and updating me with every single status of my command until arriving to the destination point...I am realy greatful and impressed!"
Review 657: "I just wanted to say how impressed I am of the level of service you provide. I don't think I have ever had such a reaction to a present before. The packaging was amazing, the service incredible, and the chocolates were divine. I will truly recommend your product to anyone who wants to impress the special people in their lives"
Review 656: "I am just impressed by your company customer service and I have never seen such a personal and satisfying customer experience for a long time. Well done!"
Albert, Hong Kong
Review 655: "The service is more than excellent, and I think everytime I will have an event, I will choose to send zChocolat"
Review 654: "I just wanted to express my gratitude. This gift was amazing!!! It brought tears to my wifes eyes. You all really do an excellent job, a true work of art in each chocolate."
Review 653: "The gift was of excellent quality and is more importantly a memorable gift!"
Jun Haan, Malaisie
Review 652: "We first ordered chocolates from your company for Mother's Day. My mother was out of the country on a trip around the world. She was so excited about this long awaited vacation but disappointed that she couldn't be with her children on this day that is so special to her. We sent your beautiful chocolates to a hotel in Italy and arranged with the Concierge that they be waiting in her room when she arrived. Three things happened: 1) The entire plan went off without a hitch. Even when it involved the assistance of several people in several locations. For this, I thank zChocolat for being so organized and reliable. 2) My mother loved this decadent indulgence. Something so personalized that she had never seen before. Now she has an engraved memento of her vacation that can be refilled with wonderful chocolate or simply kept as a souvenir. 3) We all had such a pleasant experience, you have won great fans and customers for life! Rest assured that WHEREVER you go, we will find you and purchase your wonderful chocolates. "
Review 651: "I bought your chocolates as a birthday gift for my aunt, and I want to tell you that first, she absolutely loved them, and second, your customer service/ notification of the delivery process etc. is the BEST I have ever dealt with – online or in person. I love your company "
Review 650: "I don’t often or easily offer praise to a company but zChocolat has earned my highest respect. Every detail of your products and services are extraordinarily well done. I believe “elegantly brilliant” from start to finish to follow-up best describes zChocolat."
Review 649: "The quality of the box and how well it was made astounded me. Your company is obviously very committed and focused to provide such a high quality product and level of service that you may have not realised the impact your hard work has on others"
Review 648: "This is the best service I have ever experienced from purchasing online. From the email updates to the incredible packaging. It is a very impressive online business you have created"
Review 647: "My friend LOVED the chocolates. Unfortunately they are so good that my father has been chasing her to try to steal them (and eating too many at once too!). I look forward to ordering more gifts from you, your service has been excellent throughout!"
Review 646: "Speed of the website. Speed of delivery couldn't be better! I placed my order on Wednesday night and I already received it today, less than 48 hours later which is phenomenal, especially coming from overseas. "
Review 645: "My mother received the chocolates and to say she was impressed was an understatement! Your help, patience and understanding has been greatly appreciated and i will definitely recommend using this service to my family and friends! "
Review 644: "I just wanted to say THANK YOU - The chocolates arrived in Sydney safely and the recipient was thrilled to say the least. Many thanks - the chocolates are fabulous, the box is fabulous, beautifully presented and wrapped, and the most efficient service I have ever experienced. It has been a pleasure dealing with your Company"
Review 643: "Please accept my deep thank you for your exclusive service! It was a real pleasure having your service and your quick and warm responses to my enquiries. I am sure my friends and the others will be happy to use your fantastic service to indulge themselves and relatives, friends and colleagues, with real flavour of genuine chocolate! "
Review 642: "It is really easy to do business with zChocolat as every complicated idea becomes easy with you. Thanks a lot :) "
Review 641: "Awesome option for the concierge, which I have never seen anywhere before, and I think it's great. All awesome with everything so far - glad I found your company! "
Review 640: "A huge thank you to you all at zChocolat. The chocolates in the beautiful box received by my sister-in-law were received with great enthusiasm. A million "thank you" for this most magnificient present. "
Anna Maria, Afrique du Sud
Review 639: "Wow, you guys are just amazing. I did not expect to be thanked for my purchase or my special request, or just to be kept so well updated on my shippings' tracking. I do a lot of online shopping and your service byfar exceeds that of any I have yet used. Your service surprises and delights me. Thank you so much. It is wonderful to experience good, above the ordinary and kind service provision"
Review 638: "I am contacting you today to thank you for this wonderful services and amazing chocolate gifts. Professional people deserve more than "thank you" words."
Review 637: "I thank you for your patience and perseverance. Please accept my sincere thanks for your service, and I will definitely try your chocolates for some future special occasion. Your service is unsurpassed in my experience! "
Review 636: "Thanks very much for a very professional and friendly service. You attended to all the e-mails promptly, I was able to track the package every step of the way, you were there to assist quickly regarding the lock, and the recipient LOVED the chocolates!!! "
Review 635: "I would like to send a quick note to say thank you very much for service. The chocolates were delivered promptly and were greatly appreciated by the recipient (I'm told they are absolutely divine!). Look forward to ordering more chocolates from you in the future. "
Review 634: "Thank you so much for your efficient and professional co-operation. I have no words to explain how much I am glad and satisfied with your services."
Review 633: "I have been extremely impressed with the professionalism and excellent supply chain operations of your company. I have received my package and I am very grateful for the continuous updates you provided. I will definitely being purchasing more products from you in the future. I am a very satisfied customer, and I appreciate how difficult it can be to import and move products in Saudi Arabia. Thank you for making our anniversary special. "
Amy-Renee, Saudi Arabia
Review 632: "I just wanted to thank you for your response and let you know that I was very impressed by all the great services your company and website offer, and the professionalism with which requests were handled. Please continue the great work! "
Review 631: "I am so pleased by the superb service I have received. It is a great pleasure to do business with such a customer service oriented company."
Review 630: "Thank You!!!! Your company is the best. Your chocolate experience is helping me court this beautiful woman from across the country (she is in NY and I am in CA). When I get engaged, your chocolate will have definitely played a part. Thanks for putting love in your packages. "
Review 629: "Your website wanted me to make order without researching any other site, it was so well done and impressive, good job (and I am online for almost 20 years and do Internet marketing myself, so this is a real testimonial!) "
Review 628: "The service you provide is impeccable and I appreciate the one-on-one attention to detail you have given me. I was so worried that ordering the products so close to the date I needed them would not allow me to receive them on time, but your quick and efficient response has calmed my fears! Thanks again and I look forward to working with you again in the future."
Review 627: "I just want to thank you for your service. I kept looking on the internet to find a website that can send gifts overseas. zChocolat.com not only has great products, but also has fast and reliable services and shipping. Thanks again for your help. Best of luck!"
Review 626: "The service from zChocolat is superb and exceeds my expectations. Thanks again, you have made this valentine day very special."
Veruschia, Afrique du Sud
Review 625: "The gift is just so special... Far exceeding any expectation... Every detail was perfect and I was impressed by all the finesse. What a wonderful gift!!!! You truly deserved to be at the top of the list when I Googled Fabulous Chocolates!"
Review 624: "So far, I am very impressed by your company's great customer service and follow-up, keeping me informed of my package and its delivery status. Thank you again for your professionalism and commitment. I look forward to doing more business with you in the near future."
Review 623: "I cannot express how pleased I am with your company and the way you handled my order. She said it was the best chocolate, she had ever tasted! She was thrilled (you made me look rather intelligent) I will be doing business with you again soon....Thank you once again. You truly are the best chocolat and service providers"
Review 622: "Fantastic! I can hardly believe I placed an order on Tuesday and it arrived in time for Valentine's Day from France! Thank you so much! "
Review 621: "Perfection does not get any better. You guys do a great job! Thank you "
Review 620: "My wife is very happy, and you have made me a model husband. All her friends are jealous. Quelle Romantique! "
Review 619: "Thank you very much!!! You have an excellent cutomer service system which I have never experienced before. Above all, the chocolates are delicious!"
Review 618: "WOW!!! I can't believe how quickly it arrived at my home. The packaging, the condition of the chocolate, the quality....ALL IN 1 ! This is some of the very best chocolate I've enjoyed, perhaps THE VERY BEST"
Review 617: "I have been extremely satisfied with your customer services and the website is very easy to navigate and use. It has been a very pleasant shopping experience and I know the person receiving it will appreciate it very much. Thank you "
Review 616: "Thank you for such a wonderful service. Though you are in another country, the package came ahead of expectation. I look forward to another purchase soon."
Review 615: "I want to thank you for your EXTRAORDINARY customer service. Because of it, I will definitely refer you to my friends and my place of employment and will most certainly order from you again."
Review 614: "This was a blind purchase, relying on what was written on the website. I will definitely be a repeat customer! From the ordering process, to the little extra's - concierge service, wrappings, engraved tag, etc. - I am VERY IMPRESSED that your company pays such a great detail to those little extra's. It is very hard in this new world to find the proper attention to the fine details, and considering that I am on the other side of the world, I consider myself very lucky to have found your site. THANK YOU for making it a wonderful experience"
Review 613: "I LOVE zChocolat. I am glad to give you all the stars of excellence! Honestly, it is the most amazing chocolate in the world"
Review 612: "The package was received in time. We were very surprised and extremely happy with the chocolates! I again want to thank you for all of your efforts. Your company offers a great service and great products too. It was a great experience to provide some sweets for my sweet!"
Review 611: "I love these chocolates so much, the quality and taste are very good. The packaging is great and the attention to details is remarkable! I wish you sucess and prosper "
Review 610: "The Chocolates are heavenly and exquisite. It is indeed rare when a product exceeds promotion. I am indebted to your art. For future Chocolate gifts, I don't need to look elsewhere!"
Review 609: "The professionalism, the quick responses and the monitoring of my order were all fantastic. I take my hat of to you! Your service is the best I have ever seen and I hope to do business with you in the future."
Review 608: "I will always be proud to be a client of zChocolate! The products, the service, your great care and fast respond, everything is PERFECT! "
Review 607: "Excellent web service. Your attention to details made me feel like a well cared for customer before I even purschased anything. Thank you!"
Review 606: "Thank you so much for your fabulous service and product. The Chocolates were received with much surprise and joy. I will recommend your chocolates to all my family and friends and will also be using you again. Thank you!"
Review 605: "Despite expecting an excellent service, you managed to surprise me. You are above excellence :-) "
Review 604: "That was fantastic, if only things in life went as easy, well-informed and as full of qualiy and care as that. Thanks!"
Review 603: "Thank goodness....Somewhere that sells chocolates in beautifully hand crafted boxes. What a great idea! And the engraving on the side of the box is perfect."
Review 602: "GREAT website and service! I love the comprehensive list of options and ability to customize! I'll be using your service again for many of my innumerable clients and worldwide customers! I am glad I found you - Thanks! "
Review 601: "Such a great service and lovely products. We would always use your product when we have the need. Nothing this Christmas. Baby on the way. Good luck. You have a great product, and your business no doubt places customers first!"
Review 600: "Thank you so much for your efficient service! Our friends are very special and very wealthy... They have everything, they have done everything, seen everything, and nothing surprises them anymore, UNTIL we sent them your chocolates :-) It is always a pleasure dealing with you!"
Review 599: "Those are the best chocolates ever! We've only had 3 and each one was a treat. I shared with Joe (but he knows better than to get into the box without me around) and we both were in awe of the flavors. I have been gone every night and I want to savour them after dinner. So, "yes" the chocolates are really special and worth the expense and wait. Well,I didn't buy them so I'm not sure about the expense but they sure made me happy! I love you. "
Review 598: "I just wanted to say thank you for the wonderful service I received when sending my husband his Valentines Day present.The chocolates were amazing and so was the service!"
Review 597: "My friend in Germany received the gift I sent her, and she tells me those chocolates were the most delicious she has ever tasted. Thank you for doing such a good job"
Review 596: "I really appreciate your chocolates. Besides the best chocolates on the planet, you all also have a customer service that is out of this world. Thank you"
Review 595: "The packaging of your product is absolutely superior to all others I have tried. In regards to the chocolates, I believe new adjectives need to be created to describe how delicious your chocolates taste. Thank you so much for all your assistance in placing my order and the quickness with which they delivered your exquisite treats. It is an absolute pleasure to do business with Z Chocolate "
Review 594: "The chocolates were delivered this morning. WOW what a complete delight from the suspense of opening the packaging to the taste, sublime! Sincere thanks for such a wonderful service"
Review 593: "My brother's present arrived on his birthday, on the 20th. He said the chocolates are absolutely delicious and the packaging was very impressive.Thank you so much for your wonderful service and I cannot wait to surprise someone else with a box of chocolates"
Review 592: "Congratulations on a job well done. The lovely lady who received this gift was impressed before she even took off the gift wrapping. She was so shocked at how beautiful the box was and how amazing the chocolates where. She loved the fact that her name was engraved on the side. This is a gift she will treasure forever. Thank you so much for making her day"
Review 591: "I am very impressed by the fact that a corporation like zChocolat keeps track of little purchases such as mine. There is no word to describe the outstanding quality of your services or your products. They are worth every penny! "
Lizette, Afrique du Sud
Review 590: "Thanks for the beautiful box full of delicious chocolates! Wow, we were so impressed with the details on the box, from the logo to my engraved name. And the chocolates - again, wow! They were phenomenal! We have been so pleased with not only your product, but also with your fantastic service. Thank you! "
Review 589: "I have never been anything but enormously satisfied with your products and customer service. I have recommended your company to numerous friends and colleagues and continue to regard zChocolat as one of the best companies I've ever had the pleasure of doing business with."
Review 588: "zChocolate is a superb company to do business with. The order process is simple, the customer service and tracking of order is superb, the packaging and wrap and card are perfection, the chocolates are divine(!!) and the delivery was on time. I knew every step along the way from placing the order right through to the signing of the receiver where the chocolates were. Amazing!! What is most amazing is the product; absolutely perfect and so very delicious! zChocolate is certainly a winner with a winning product! I would recommend zChocolate to everyone interested in only the Best. "
Review 587: "I was definately impressed by the quality and service of zChocolate.com site. (...) I would definitely use them again. Their services remind me of the old world, elegant, regal services of the turn of the 20th century. The recipient of the gift said that the presentation was *amazing* and the the *buildup made it very special*. Though the product is expensive for 5 pieces of candy (if that's all that you want to buy), the extra touches are what make the total experience so thoughtful and memorable. The extras include the brass plate, the free and discrete Valet Service, the box to be reused, the lovely wrapping and the excellent follow through. They, of course, have many more sizes and combinations from which to choose. I will most certainly use their gifts in the near future for both personal and business purposes and I've recommended them to my friends and collegues."
Review 586: "I want you and your team to know, that I go to heaven each time I eat a piece of your wonderful chocolate. Words cannot express my tastebuds delight nor can I express to you the tears of joy at savior each piece. Have you or your team tasted American chocolate? We have a candy maker in town, which is better than the store bought stuff, but I will never be able to eat his chocolate again. I am now spoiled and my chocolate desire belongs to France."
Review 585: "Best chocolate I ever tasted.....and I consider myself somewhat of a connoisseur. Thanks so much. I plan to finish it before I leave on Friday"
Review 584: "Sensational, Sensationsal. The party was more than spectacular even if I have to say so myself. Rave reviews for zChocolat.com. I can't thank you enough for your help and your efficiency and prompt delivery. Thank you again so much"
Penny, NY, USA
Review 583: "The chocolate is exquisite. Most important though is the care and concern regarding my order. From the e-mails, telling you exactly what stage your order is in, to the most beautiful presentation upon opening your package. I sincerely feel that my order was given personal attention, and great care was given that I would be pleased. In short, they made me feel like a millionaire. "
Review 582: "I finally was able to savor my very own box of zchocolates. I was told by my relatives whom I have sent chocolates too in the past and they told me that they were impressed by the quality and their unique taste. I would like to add that my boyfriend was also impressed by the box of chocolate! Thank you for letting me share my experience with you and I will be ordering another box of chocolates in the near future."
Review 581: "I received the chocolates last week. they are fabulous - everything about them - the box, the presentation, the chocolates. ....CONGRATULATIONS!!!!! I have told everyone about them. I will definitely use them as Christmas and year end gifts. Thanks again!"
Melissa, NY, USA
Review 580: "I am an avid online shopper. This is by far the most user friendly website I have ever logged onto. Once placing the order, you can be confident as when you will be receiving it, because not only does Zchocolate give you a tracking number and a link to track your package, but they check on it for you and email you to keep you abreast on where the package is: ie: it left the airport in Paris at 2:15pm / then you'll get an eamil letting you know it is going thru customs / then another to let you know it's enroute to you. When you finally get these little morsels of heaven...or like my brother in law put it 'orgasms for your mouth'.... and see the great packaging, the care it took to make everything look so rich and luxurious....then you say .... wow... this was worth every penny. Because you just can't order chocolates that taste this good anywhere over here. After they're all gone... and believe me, they will be... you get another email asking what you thought about the chocolates... and the concern is genuine and I know for a fact that they back up their customer satisfaction with action. One time last year, it was so hot and my chocolates (even though packaged with the cooling system) were mush and melted. They immediately sent out another box...at no charge. And then they followed up on that order as well. This company and it's staff has class and elegance, and are totally the way to go if you really want to impress or pamper someone. Seriously, a most fantastic experience...from start to finish. If you haven't tried zchocolate....what the heck are you waiting for??? This is the company that all others wish they could grow up to be like! "
Review 579: "I want to congratulate you on some of the best customer service I have ever received. Your product arrived on time, was of the highest quality, and your follow up call was much appreciated. I wish you every success and look forward to purchasing from you again."
Ray, CA, USA
Review 578: "I read about your product in the Wall Street Journal in the fall and I saved the opportunity for my mother's 75th birthday. Being a serious chocolate aficionado, she was deserving of the experience. The ordering was simple. The e-mail telling me of confirmation and tracking of the order were great. And best of all, mom loved the gift. She loved the packaging, the box and the chocolate! The only disappointment I have is that I was not there to share the experience with her. But I may really be more disappointed in not being able to taste the chocolate. I inherited the chocolate gene from her. You have a great product and service."
Review 577: "Your Company has one of the best customer service departments I have ever known. Your action and replies to my email's were excellent, some company's take days to even acknowledge receipt of email's, let alone reply in such a efficient way. My Wife is absolutely delighted and is working her way through the chocs as I write, she says they are delicious, from now on instead of ABC or XYZ it will be Zchocolat. (...). Once again many thanks, I look forward to buying from you again soon."
Review 576: "One of the best worldwide chocolate delivery I have found online. It was easy to use and without hassle. Keep up the work."
Brandon, MD, USA
Review 575: "I received the chocolates and was truly impressed with the beautiful packaging, and when I unwrapped the box, I was amazed by the exquisite box that had my initials on it. But the best part of the experience was tasting the delicious chocolates! "
Review 574: "I divided them up amoungst me and my coworkers and you received RAVE reviews!!! All of my producers begged for more :). As an artist, I personally have to commend you on your display. The wooden box and fine lithography on the sides, really sets your chocolate apart from any I've seen before. I'm so used to cheesy carbon boxes and I must state it was refreshing to see the pride and creativity you exhibited in the packaging of your chocolate. The box has such a nostalgic feel, that I'm passing it along to my sister so she can use it to store keepsakes. I'll also tell you that I found the chocolate delicious and coming from someone who isn't a large fan of chocolate, PLEASE take that as a heartfelt compliment. To sum it up, I think your chocolate and presentation are wonderful."
Jonathan, FL, USA
Review 573: "Everything was perfect with this order. We were absolutely amazed that the chocolates were shipped directly from France and got here so quickly and at such a good shipping price. The chocolates themselves were exquisite. She loved them. Thanks! I hope you continue to thrive."
Review 572: "This is the second time I have ordered a gift of chocolates from zChocolat to be delivered. The product is exceptional. My gift recipients are chocolate lovers and appreciate the superb quality of European chocolate, which differs from that found in the U.S. The chocolates are boxed in extraordinary materials, rather beautiful and elegant, and the gift card enclosed is high quality and lovely. Customer Service sincerely strives to perfect the process...contacting you along the way to update you on the status. The contact is a real person, not an automatic generated response from some computer. They will do anything in their power to improve the experience for you. They seem to really stand behind the quality of their product and services with pride. I love the special phrases they use that stand out, such as 'Greetings!' and 'At your service.' They make for a truly special gift experience. My recipients were blown away by the whole product...packaging and quality. "
Review 571: "The chocolates from zChocolat were the best!! They arrived on Friday evening and the whole top layer is gone -- and I'm afraid that I ate them all. I had forgotten how special French chocolate can be."
Review 570: "These folks are great. They emailed me with order tracking info right to my door. All emails were answered promptly. The zChocolat products are 'heavenly' chocolates. Goodies of the finest quality. I've sent some as gifts and they arrived on time and with a personalized message...a nice touch for awesome chocolates. If you love chocolate, this is your only bookmark. "
Review 569: "I know the meaning of true friendship after receiving zChocolates as a gift. I am a complete chocolate lover - it is one of my favorite companion in all aspects of life. I especially enjoy marathoning through Europe where I can sample and try to decide who the best chocolatiers are from what I feel are the best in the world. zChocolat.com makes the list, Way at the top, Great, great presentation, amazing texture, superb taste. May I just say that if you really want to gift someone in a most memorable way, bring on the zChocolates (no, I do not work for the company!!)."
Review 568: "The chocolates were fine (actually, they were wonderful, half the box is gone already). Please be assured that I will continue purchasing zChocolat and plan on sending many boxes as Christmas gifts."
Lisa, CA, USA
Review 567: "I received your letter asking for confirmation of receipt of my order. Not only did the chocolates arrive in excellent condition, but they were beautifully presented as well as they were delicious. I also cannot imagine how they were shipped from France on Monday and arrived in New Orleans on Wednesday morning. Pleasant surprise! I'm sure I will be ordering again soon."
Review 566: "I cannot thank you enough for the wonderfully delicious gift you sent to me.... ...first off the packaging was so beautiful that i didn't want to open it up, then when i finally came to the wooden box i was amazed.... ...and the chocolate...i told ken that i no longer needed him to give me the big O, because the chocolate did it for me!!!!! it was FABULOUS!!!!!! i have already told so many people about the gift and the website. i can't wait for a birthday or anniversary so that i can place my order!!!!!!! i really loved it, if you haven't noticed..."
Mary, NJ, USA
Review 565: "We received so many favorable compliments on your chocolates last year that we can't imagine sending our clients anything but zChocolat again this year!"
Review 564: "Regarding my previous order, my Grandmother loved them and was very impressed with the presentation, wonderful chocolates and concern for customer satisfaction."
Ray, CA, USA
Review 563: "Keep up the great work. Your selection made the perfect gift and delivery made it easier to pin down my travelling sister. Thank you."
Review 562: "After having searched the whole of cyber space for the finest chocolates and packaging available, to send to some very special gentlemen as a Holiday greeting, I decided upon your beautiful product. It had to be perfect, nothing else would do! I am certain that your product will be well received and enjoyed! Thank you for taking the time and putting forth the effort to produce such a fine web site and for having such a serious and professional attitude toward your customer service. It is rare in the world today! I look forward to continued business with you... Vive La France!!"
Paula, Washington State, USA
Review 561: "I ordered a box of chocolates from you last week. They arrived yesterday, in perfect condition. I have already tasted too many of them, and almost everything I've tried has been faultless."
Review 560: "You are great--thanks so much for making this so easy :)"
Margaret, MA, USA
Review 559: "I love you guys, but my husband, the chocoholic loves you more!! He has started to ask me when we are getting another shipment from the z-guys. He'll be pleased to know this one is on its way."
Virginia, TX, USA
Review 558: "Dear Zchocolat, As first time visitors to your web-site we decided to place an order. Our Valentin was a delight! The chocolates were divine, the packaging was superior, the gift wrap was lovely, and the shipping and tracking info were unparalelled. In this world of mediocrity we are definitely impressed with your dedication to exceptional quality and customer satisfaction. All our friends are now ready to explore the world of Zchocolat."
William & Caroline, USA
Review 557: "The chocolates were all that I expected and more, they are of the finest quality and very smooth in texture , not hard or over sweetened. You sell a second to none product and I will be a return customer"
Review 556: "I love your chocolate. It really is the best that I have ever tasted. Thank you!!!!"
Diana, NJ, USA
Review 555: "While I'm here, let me just say that I was very impressed the first time with zchocolat's quality, design and especially taste. Extremely fresh. Merci mille fois!"
Roni, CA, USA
Review 554: "Absolutely adored my first zchocolate experience."
Michael, United Kingdom
Review 553: "Thank you so much for the fabulous chocolates I was able to surprise my loved ones with. I got some myself this morning. I am not telling how many I ate, couldn't seem to stop. What a rich and luxurious gift? I'm thrilled. Thank you"
Review 552: "My compliments on what a fine job you did with this order (I already knew how good your chocolates were). I live in the US and wanted to send a gift to friends in the UK; you made it easy. Thanks so much--I am entirely pleased with the transaction and will use you again."
Joan, NY, USA
Review 551: "zChocolates are terrific. The perfectly formed little wooden box packaging makes zChocolates a very tasteful ;) gift. "
Review 550: "I would just like to confirm that zChocolats are absolument délicieux!(...) and I and my husband enjoyed every one of them with the greatest of pleasure. And elegantly packaged too! Bravissimo!!! "
Review 549: "I would like to complement you on your wonderful products. I hear that your products are extraordinary and that the recipient of my gift has permanently removed ABC from her wish list. I am sure that I will be ordering refills in the near future."
Review 548: "I just wanted to say that we were both very happy and pleased with the quality of the ZChocolate product and service. I have passed your web site on to several friends. Your service and follow-up have been better than any other web-based business that I work with. Oh yes.... the chocolates were fantastic as well. I am sure we will be ordering more soon."
Review 547: "I wanted to let you know that even with me providing the in-correct zip code the purchase did arrive to my wife's work place. She had most of it eaten by the time she got home. She said it was so good that she just kept eating, she said this was the best premium chocolates she has ever had. (...) She loved the wooden box and I helped her finish the candies last night."
Scott, TX, USA
Review 546: "I did the ordering and the gifts have arrived, many already enthusiastically devoured by the recipients. Thank you for your wonderful product and best wishes for your continuing success! "
Mary, Maryland, USA
Review 545: "Great chocolate, good prices, excellent presentation, fast delivery... I'm very pleased with you."
Matthew, TX, USA
Review 544: "I am in receipt of your chocolates, they were received and in good condition, very good flavor and selection contained, only problem we have is making a selection as to what we will taste and enjoy next, thanks for such a great product."
Mary, Maryland, USA
Review 543: "Thank you very much for your diligence and ownership of your product. I wish that all of my dealings with ordering over the internet were with companies such as yours.."
Gary, MI, USA
Review 542: "Thank you very much for showing interest in your product. I received my birthday chocolates right on schedule. They arrived in perfect condition!.(...) everything was fabulous! What a great idea!!! Looking forward to dealing with you in the future."
Hedda, NY, USA
Review 541: "I rarely give feedback of this sort, but in your case I think it is appropriate. The first time I used your service was to send a present to a six year old little girl who had just had a terrible accident in South Africa. (...) I sent the three drawer box of chocolates and am following it up with a monthly refill to give her a bright spot to look forward to each month. The response I have received from her and her family has been overwhelming. Your product is truly unique and I believe is helping this little girl to (...) recover. Bravo!"
Dan, CA, USA
Review 540: "Have problems at this end. First order of zchocolat mysteriously disappeared before I could wrap it as Christmas presents. The second (replacement) order just arrived and I'm putting it in my bank box for a week till present time. I hope it has a longer life."
Sue, CA, USA
Review 539: "Your service is so good I ordered again, and I have yet to taste one of your chocolates!"
Jim, Tennesse, USA
Review 538: "It's funny because it's TRUE! Those are the BEST chocolates I've EVER tasted, and I've tasted a lot of different chocolate in my life. I really liked the coffee bean chockie. IT MELTED IN MY MOUTH AND BUZZED MY BRAIN! Pure euphoria!"
Review 537: "I have never tasted chocolate as good as those zchocolates; they are incredible! I'm going to have to find a better paying job so I can support my new addiction. (...) We've already inhaled the top row of heaven, but there are still more chockies underneath (at least there were when I left home this a.m.)! Rob and I are piggies when it comes to these zchocolates. (...) We are incapable of sharing an opened box of zchocolates with anyone in our family."
Review 536: "I received the chocolates via DHL. They are some of the most delicious chocolates I have ever had. We/I will be ordering from you in the future."
BU BU, Washigton, USA
Review 535: "My purchase experience with zChocolat has been terrific. I look forward to future purchases"
Peter, MO, USA
Review 534: "Let's see; you answered my initial email in 20 minutes, indicated that you were going to resolve the situation, and then sent 3 more emails to keep me up-to-date over the next 2 days. (...) Thank you for your fast effective response to my concerns. At least some companies still know what quality means."
Stephen, MN, USA
Review 533: "Thank you so very much!!! I will be sure to tell my friends/family about this site and how accommodating you have been."
Review 532: "I just wanted to compliment you on a great overall experience. First of all, I ordered chocolate from you to send to my most important customers. Each one thought that it was absolutely wonderful and much better than last years gift (XYZ Chocolates). Secondly, each item was delivered on time and in good shape. Then, the most impressive thing about zChocolat.com is that I thought that I had an emergency when in fact DHL incorrectly tracked one of my packages. I received a personal call from Valerie in customer service telling me what had happened."
Bryan, TX, USA
Review 531: "Excellent as usual. All of our family and friends love your products! We are also very impressed by your prompt and thorough service. Hope you continue to make excellent chocolate."
Mitsuko, CA, USA
Review 530: "The many people to whom I have sent your chocolates have all found the experience to be a special one. Your service, products and approach are all world class."
Ray, CA, USA
Review 529: "I am writing to say that I received the chocolats in a very timely manner, they were packaged perfectly, and they were absolutely delicious!! I hope to place an order with you soon. Thank you very much!"
Susan, GA, USA
Review 528: "I just wanted to let everyone know at Zchocolats that I have never received better service from a company anywhere on the Web or not. Even though DHL had problems with the shipment, you went out of your way to contact me via phone and keep me updated. You responded to my emails promptly and with accurate up to date information. In addition, your web site is the absolute best ecommerce site I have ever run across and I am going to recommend you to XYZ for a select vendor. Your web site is so far ahead of it's time, I can hardly believe it is so comprehensive and I am a Network Engineer so I know technology."
Troy, FL, USA
Review 527: "Your product is of excellent quality, pure pleasure to enjoy, a party's conversation piece. Nice packaging too. I would highly recommend it to anybody. Keep up good work! "
Review 526: "The great thing was that I hand-picked each chocolate - the friend that I ordered for has beaucoup de food allergies, so this was a real plus for me. Shipping was on-time, and my friend said the packaging was beautiful (not to mention the chocolates delicious - but I knew that, already. :-)) "
Review 525: "I am so excited! I placed several orders with Z Chocolates for Christmas gifts, and not only were they delivered exactly as ordered and when promised, not to mention absolutely delicious, but I just got an email from them saying I had accrued 5 free chocolate bars and I could choose which ones I wanted. AND the shipping is free. Not bad. "
Review 524: "Your product is indeed the best I've ever tasted!!!!"
Brandi, Washington, USA
Review 523: "I was 100% satisfied. Plan to order more in the very near future. The taste was great, the delivery met expectations, I am saving up to make an order!!"
Review 522: "I did not encounter any problems with DHL. The courier service was professional and courteous. The chocolate by far exceeded my expectations. I have had chocolate, but never any like these. They are truly to Die for chocolate. The box is exquisite and will hold hidden treasure. I am looking forward to future shipments. "
Review 521: "I LOVE z-chocolat and the customer service is unrivaled. You're the best!"
Review 520: "The order was all superb! My sister in law absolutely raved about the chocolate. Thanks...I will be ordering from you again."
Review 519: "Thank you for simply the best service and for the most delicious chocolate I've ever tasted! "
Darina, NY, USA
Review 518: "I Was impressed with the packaging - everything was in good shape - and zchocolat has to be every chocolat lover's dream. Absolutely delicious. You will be hearing from us again - Thank You"
Tom, NC, USA
Review 517: "Actually, its not only that you have the best chocolates we have ever tasted, but also that your service and customer relations are superb! Really, we salute your organization! With our thanks, and looking forward to a long association with your wonderful company"
Review 516: "zChocolates are terrific. The perfectly formed little wooden box packaging makes zChocolates a very tasteful ;) gift. "
Review 515: "Yes my husband LOVED the chocolates and so do I. This was the most efficient and quick service from any internet purchase I have made ever. I also sent chocolates to a friend in Arizona and the same response was fantastic. They were beautifully wrapped and presented. Thank you so much for a real quality product"
Review 514: "Everything was just fine. Delicious! Merci beaucoup! ... and beautifully packaged!"
Barbara, VA, USA
Review 513: "...as far as I'm concerned, you're perfect! Everyone to whom I send your chocolates raves about them. (Someday, I'll have to indulge MYSELF!)"
Review 512: "I just wanted to let you know that your chocolates were simply wonderful. Together, we savored each delicious bite. The blend of chocolates and fillings was exquisite. The service and delivery were way above par. You are number one on my list. I definitely will recommend you to my friends."
Review 511: "Splendid Job."
Harry, TX, USA
Review 510: "Just wanted to thank-you, again for the fabulous service. The chocolates arrived quite a while ago & are absolutely fantastic ... as always! Thanks again! "
Review 509: "I am absolutely impressed by the way my order was handled and it arrived before Valentine's Day. I don't think that I've ever had a better experience ordering online. It was fun, fast and most of all, the chocolates surpass wonderful. Keep up the good work :)"
Review 508: "I am very very happy with your company. You are wonderful!"
Roni, CA, USA
Review 507: "I only received your sample. My wife was in heaven. I will never be able to pass off XYZ's to her again!!!"
William, PA, USA
Review 506: "Just wanted to say thank you for your great site & service. ;-)"
Review 505: "(...) Thank you so much for all of your help, and I am quite pleased with your excellent service. I have recommended you to several of my friends."
Review 504: "I will definitely be back to purchase again"
Review 503: "Simply great..I tried to send a similiar order (before this) with another company -- disaster..thanks for being a great company!"
Bud, CA, USA
Review 502: "The presentation and chocolates were very impressive and unequalled. We look forward to making your products a regular part of our lives. "
Tony, NC, USA
Review 501: "The package was in excellent condition and I was very satisfied with the time of delivery. My wife loved me for it and your chocolat is delicious."
Terry, Louisiana, USA
Review 500: "I could not have been happier with the gift You sent on my behalf. The recipient called me immediately upon her receipt of the chocolates. She LOVED them. I shall be visiting your site often."