Our mission

"We are committed to elevating the art of gift giving to a new level of personal expression - one of Elegance, Intelligence, and Excellence - and one that assures the sender will make a grand and lasting impression anywhere in the world."



 

Our values

Elegance, Intelligence and Excellence - delivered worldwide.

Our story

zChocolat was founded in November 1999 by Valérie & Jean-Philippe Khodara from their home in Aix-en-Provence (South of France). They realized that the Internet provided them the perfect venue to share their passion for supreme-quality chocolates with the rest of the world. They started by searching out a master, artisan chocolatier to create an exclusive line of gourmet chocolates and were thrilled to collaborate with Pascal Caffet, World Champion Chocolatier. But they realized making the finest French chocolates accessible worldwide was only the beginning; when it would be imperative to distinguish themselves from others with original packaging, inspired gift customization and unrivaled customer service. They adhere to the philosophy that the quality and responsiveness of customer service had to meet the same exacting standards of their products. It is for this reason that they don't subcontract logistics or customer service - both executed by zChocolat employees in the South of France. Today, logistics are entirely conducted in Forcalquier, one hour from zChocolat's headquarters in downtown Aix-en-Provence. The company has reached 180,000 members in 225 countries and has established itself among a select group of ultra-luxury brands in hundreds of affluent communities in over two hundred countries.


Why we are different:


 

Elegant & inspiring gifts

We believe presentation must reflect the same degree of care and quality as our chocolates. All our gift boxes follow the French definition of luxury, chic à la française. They are handcrafted by artisans with singular French “savoir-faire” reflecting a deep-rooted tradition of Excellence.


 

Cost-efficient refill concept

All zChocolat gift boxes can be refilled at any time with the assortments from our Assortment Collection, including our personalized assortment.


 

Pure chocolate bliss

zChocolat has invented a unique gold bullion shaped chocolate with 26 different recipes numbered from 0 to 24 including the Z chocolate (above) - with high-grade single-origin couvertures from Venezuela, Ivory Coast and Bolivia. No alcohol, no preservatives, no coloring; high cocoa content, low sugar and 100% pure cocoa butter. Z chocolates are considered as one of the finest chocolates in the world.


 

World Champion Chocolatier

All chocolates are handmade by Pascal Caffet, World Champion Chocolatier.


 

Customer service excellence

Our customer service is "passionate" and pro-active from the time you place your order to the moment your gift recipient savors our artisan chocolates. We receive consistent accolades from customers worldwide and were awarded the "Customer Service Award 2013" from the Better Business Bureau which requires an A+ rating with a complaint free record, conformance with rigorous accreditation standards and impeccable business practices. 


 

Intelligent personal touch

Extending a present is bestowing a portion of thyself. We allow you to add a personal touch to all gifts with ease and distinction, transforming a simple act of giving into an unforgettable experience. No initial setup fees, no minimum volumes, no delays.


 

100% Made in France

Our chocolates are handmade in the city of Troyes, France; our mahogany and basswood boxes are painstakingly constructed in the Jura region of France, all zBoxes in the Sarthe region in France – and our customer service, order fulfillment and operations are performed in the South of France. Each box of chocolates is proudly stamped with a 'Product of France' label –bestowing each gift with an aura of distinction.


 

Worldwide express delivery

From the very outset, a prime goal of ours was to make our products and services available to the entire world. We deliver year-round no matter the climate; and the number of destinations has now grown to 244 countries. Delivery is fast and chocolates are delivered fresh from France. To help assure our international proficiency, we maintain administrative offices in Ojai, California.

Why Z ?

Z is the mathematical symbol for the infinite range of whole numbers. It is also the 26th letter of the alphabet representing the 26 recipes from our Numbered Collection: chocolates 0 to 24, plus our signature Z chocolate.