"We are committed to elevating the art of gift giving to a new level of personal expression - one of imagination, intelligence, and elegance - and one that assures the sender will make a grand and lasting impression."
When Valerie and I founded zChocolat in November 1999 from our home near Aix-en-Provence (South of France), we realized that the Internet provided us the perfect venue to share our passion for supreme-quality chocolates with the rest of the world. The French are experts in all things gourmet and French chocolate is no exception. We therefore started by searching out a master, artisan chocolatier willing to create an exclusive line of gourmet chocolates with zealous adherence to French tradition; no preservatives, no artificial coloring, 100% pure cocoa butter, modest sugar, high cocoa content and no alcohol. We were thrilled to find and collaborate with Pascal Caffet, World Champion Chocolatier & Meilleur Ouvrier de France.
We understood that creating access to the best chocolate in the world was only the beginning and realized the importance of further distinguishing ourselves with inspired, original packaging and unrivaled gift customization.
Furthermore, we adhere to a philosophy that the quality and responsiveness of our customer service must be on par with that of our products. It is for this reason that we have never subcontracted our logistics or our customer service - both are executed by zChocolat employees in the South of France.
Today, our logistics are entirely conducted in Forcalquier, one hour from our headquarters in downtown Aix-en-Provence. We are gratified to seamlessly deliver our true, 100% “made in France” products to over 240 countries worldwide.
Jean-Philippe Khodara
President and Founder
Z is the mathematical symbol for the infinite range of whole numbers. It is also the 26th letter of the alphabet representing the 26 recipes from our Numbered Collection: chocolates 0 to 24, plus our signature Z chocolate.
'Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.' – John Ruskin (1819 - 1900).
Our chocolates are created in France by Pascal Caffet, World Champion Chocolatier & Meilleur Ouvrier de France. All of our packaging (zBoxes, basswood boxes and mahogany boxes) are painstakingly constructed in France – and our customer service, order fulfillment and operations are also performed in France. Each box of chocolates is proudly stamped with a 'Product of France' label – endowing each gift with an aura of distinction.
Simply stated, your complete satisfaction is our mission; from the time you visit our website to the moment one savors our chocolates. zChocolat has been awarded the "Customer Service Award" from the Better Business Bureau which requires an A+ rating with a complaint free record and conformance with rigorous accreditation standards and impeccable business practices. However, despite our uncompromising efforts and attention to detail, we are by no means perfect; so if in your experience we ever miss the mark, even slightly, please let us know.
Extending a present is bestowing a portion of thyself. We allow you to add a personal touch to all gifts with ease and distinction, transforming a simple act of giving into an unforgettable experience. No initial setup fees, no minimum volumes, no delays.
From the very outset, a prime goal of ours was to make our products and services available to the entire world. We deliver year-round no matter the climate; and the number of destinations has now grown to 244 countries. To help assure our international proficiency, we maintain administrative offices in Ojai, California.
